Chile and Argentina Adventure Tour

We would give this a 4.5-star rating. Overall, our trip was very enjoyable and went smoothly. We would recommend the services of this Zicasso travel company for arranging a trip to Patagonia. The logistics were well taken care of and the tour guides were all knowledgeable and personable. Communication during the planning phase and during the trip was easy. We spent three nights each in Santiago, Torres del Paine, El Calafate, Bariloche, and Buenos Aires.

This was our first organized trip through an agency in decades. We found it a nice way to personalize and structure our two-week trip to a new continent. All of the people we were in contact with were courteous and well-informed, and transported us safely to our destinations.

Overall, we felt the services in Chile were more organized and informative than in Argentina. Communications were also better, with more heads-up and outreach. Tours were paced well and we loved the personalized, individual touches.

Our only disappointment came at the end, when no driver arrived to take us to the Buenos Aires airport. We had to call an Uber and Zicasso's tour agency did reimburse us.

We just returned from our two-week trip to Chile, planned for my 60th birthday. My boyfriend and I had the most spectacular trip! Zicasso's travel company put together an amazing itinerary, designed to meet all our requirements for experiences, logistics, uniqueness, and our desired activities. From my first call with the travel specialist, I felt the responsiveness, personalization, and high level of service his company provided. I couldn’t have asked for anything more in a travel partner.

We had three stops – a winery in the Colchagua Valley, a boutique hotel in the Patagonia Lakes region, and a lodge in southern Patagonia, near Torres del Paine National Park. The recommendations on lodging were so perfect. Each was intimate, with such a high level of service and uniqueness. We loved that they were all inclusive, with meals and excursions included. This allowed us to adjust our plans day to day, based upon weather and how we were feeling. The travel specialist also made arrangements to make sure I had a very special birthday celebration, which was absolutely wonderful.

There are not enough words to describe how magical this trip was. It was 26 days and every day was an adventure filled with unexpected surprises. This trip touched the highlights of Argentina and just a tiny portion of Antarctica. Even though I was not able to see the whole of Argentina and the whole of Antarctica, the experience remained beautiful, all thanks to Zicasso's travel agent and his team, who made this trip very much a magical adventure. Yes, it was aggressive, as I covered many different parts. However, my agent and his team made it possible for me to feel comfortable and enjoy my experience. He and I worked together from March 2024 to October 2024 on customizing this trip. We talked about the budget and certain modifications. The result was a trip I will never ever forget.

Buenos Aires: I was there for one night and got a great overview of the history of Argentina from my guide. In the six hours I had on the tour, I understood I needed to stay in Buenos Aires longer to appreciate the city. There are many districts and each has its own history and, in a way, its own culture. I have to return to explore Buenos Aires a little bit more because six hours is not enough to explore this beautiful city. I was amazed at how green this city is. I appreciated the guide for giving me an overview of the history of Argentina. However, I know I need to come back to really get an in-depth education of the history of Argentina, especially the history of Buenos Aires.

El Calafate: This is a relatively new city in Santa Cruz province. Let me tell you, it is absolutely gorgeous. It has a different, country-style feeling. One of the biggest attractions of El Calafate is definitely Lago Argentino, with branches of its glacier river surrounding the city. The Perito Moreno Glacier was absolutely magnificent. I can't believe I was able to trek on top of the glacier. The guides were awesome. They helped me a lot while I was struggling to trek on this glacier. They made me feel comfortable and gave me the courage to trek on just a small part of the glacier. 

The next day, I visited El Chaltén. My guide was awesome. She made me comfortable during the three-hour ride and told me lots of interesting facts. She was very patient when I was hiking up to Laguna Capri. The hike, which is four kilometers from the base, was very challenging, but I was able to do it. On the ride back, I was able to see the cloudless peaks of Mount Fitzroy. That was really a lucky day … it reminded me that life can be very unpredictable, with many twists and turns.

Ushuaia: I cannot believe I came to the southernmost city in the world! I hiked eight kilometers in the Tierra del Fuego National Park and paddled in the Lapataia river. This was definitely a very challenging excursion, but my guide made me feel very comfortable and helped me all along this challenging trek. Everybody in my trekking group made me feel comfortable as I was struggling to hike along the steep path. However challenging this trek was, I still loved it and enjoyed it, and was able to inhale the beauty of this pristine forest. 

The next day I did a five-kilometer hike into Laguna Esmeralda, which was again breathtaking. Even though this track was not as challenging as the previous day, it was still challenging because of the muddy path. My guide was very patient with me and made us all feel very, very comfortable. This hike was worth it, as after five kilometers hiking, I was able to see Laguna Esmeralda. This beautiful green glacier lagoon was breathtaking; again not enough words to describe its beauty. I was very appreciative of my guide and all the group members who helped me as I was struggling to hike.

Antarctica: What can I say? I visited the coldest, driest, windiest place on our planet. Even though it was not fun journeying through the Drake Passage for 48 hours, going in and coming back, it was definitely worth the experience and risk-taking. After all, adventures are known for their challenges. The expedition team was excellent. They were highly and made sure everyone on the ship had a great experience. Every one of the crew cared about us. Again, there are not enough words to explain how beautiful this continent is. I have never loved winter, snow, or even ice, but it taught me how to fall in love with ice. There were so many beautiful icebergs. And I fell in love with the penguins. I can definitely see myself sitting down in a place and just watching penguins all day. I even did the polar plunge. This trip taught me that I have the capacity to do a lot of things I did not expect to be able to do.

Mendoza: Usually, people come to Mendoza for wine. I came to Mendoza for something else besides wine. I can't believe I was able to see Mount Aconcagua, the highest mountain peak in all of the Americas. It was Mount Aconcagua that was my inspiration to come to Argentina. I saw Mount Aconcagua and learned about the different mountain ranges. I even enjoyed the beautiful ride along the mountain ranges through tunnels. I learned about the oasis and the irrigation system. I was very, very impressed with the irrigation system and how they divert the glacier river to feed the town and water the trees in the cities. I even visited an olive oil and balsamic vinegar factory. It was amazing to learn how olive oil was made before newer technologies came into place. I finally was able to taste different types of olive oil and balsamic vinaigrette, which I fell in love with. This was all thanks to my guide, who was wonderful throughout the trip. She was what made the trip so memorable. I definitely had a great time interacting with her and learning from her. I cannot believe that during my short stay in Mendoza, I was able to see many things and learn many things.

Salta/Jujuy: Again, my words come up short in describing how much I enjoyed these two beautiful provinces. They reminded me of Peru, having once been part of the Incan civilization. There is so much history and countless natural beauty within these two provinces. It was my guide who made this trip unforgettable. He made this trip very educational and fun at the same time. I visited some small towns, both colonial and pre-colonial. I visited many breathtaking areas, such as Quebrada de Las Flechas, Cafayate, Cachi, and Humahuaca. It was unbelievable how the topography changed on different points of my journey. I am so happy that he was my guy, as I learned so much from him, especially about geology. I sincerely do not have enough words to describe how grateful I am to have learned from him.

Iguazú: One word, spectacular! I cannot believe I saw the Iguazú Falls from the Argentine and Brazilian sides. It was hands down one of the most beautiful waterfalls I've ever seen. I even did a boat ride to get a river-level perspective of these falls. I'm glad to have had a guide who was so excited and enthusiastic in showing me different parts of the waterfalls along the different trails in the national park. He was excited to show me the national bird reserve in Brazil on my last day. I could feel myself coming back to Iguazú Falls and just standing there and enjoying the beautiful, spectacular view of this magnificent group of water bodies.

Once again, I thank my travel agent from the bottom of my heart for arranging this beautiful and majestic adventure for me. I learned so much history and geology. I also learned that I had the capacity to undertake difficult, challenging trekking that I didn't think I was able to. I came out of this trip feeling like a stronger person. I cannot wait to work with him again for another adventure!

I am so happy we entrusted the planning of our 30th wedding anniversary trip with this Zicasso travel company. Our agent and the entire team are kind, professional, and eager to serve. He was attentive, an excellent communicator, and full of ideas during the planning stages. I feel like he truly listened and learned who we are and what we were hoping to see and do during this trip. He designed an itinerary that enabled us to do everything on our wish list, while staying within our budget. 

Buenos Aires, El Chaltén, El Calafate, Torres del Paine, Punta Arenas, and Santiago: we packed a lot into two weeks, but everything was seamless, from transportation to guides to accommodation to special experiences for our occasion. Having a representative "following" us on our trip through the app was reassuring and helpful. She was delightful and eager to assist if needed.  She even made a point of coming to say hello to us at our hotel in Buenos Aires. 

We are so grateful for the knowledge and personal touch of the travel company; it truly made for one of our most special and memorable trips ever! We hope we have an opportunity to use their services again!