Bali Vacations & Tours

We had a spectacular time making memories with our family in Indonesia. The Zicasso tour agency's team was considerate, caring, accommodating, and well-organized. Their attention to detail, consideration, and anticipation of issues were unparalleled. We were out of the country and they still made sure we got the best service from the craftsman we ordered from. Our family will have lasting memories of this special time. We are looking forward to booking another trip with them.

I delegated honeymoon planning to my husband and he did a great job by working with Zicasso. We did brief research of must-dos in Bali, communicated this to the planner, and she planned the most perfect honeymoon for us! We could not have been happier with all the activities and hotels chosen for us. It felt even better to have the driver and guide, and we appreciated the welcome gift. Totally recommended!

The trip to Bali was absolutely outstanding. I can’t speak more highly of the team from an execution perspective or overall service; it was top-tier. By the time we left, it felt like I had made a mini family and it is a connection I will never forget. 

The team was so accommodating, being on time for every single thing we needed, providing constant communication between us and the venue, explaining our credits and experiences, and even moving events around due to the rain. I really appreciated such a hands-on experience so far away from home, and also having some flexibility to venture out on our own.

The tours were amazing and a true embrace of the culture of Bali. I loved how we stopped for local food and shops, and I really think that is always what makes a great experience: local experiences you can bring home with you. 

Zicasso's travel agent was such an amazing host and always a complete joy to be around; 10 days, with three cities, is a long time to keep high energy. They were also very accommodating when we decided to add things to our itinerary while we were there, like private surfing, accommodating our snorkeling needs, etc. 

The travel specialist also learned what each of us enjoyed very quickly and was able to grab me a personal massage on the beach by four people (lol). We enjoyed some beers together. This was such a memorable experience, including all the pictures and videos he helped take to capture all our memories. 

The travel agent also could not have been more accommodating with driving us around everywhere, including to some really late dinners. This made the experience so worth it because we felt safe and knew we had the right accommodations to explore at different times.

The travel consultant greeted us at the airport and at every location where we switched hotels and were introduced to a new city. The ease of navigating these changes was made so seamless and the upgrade on our hotel room was the nicest surprise ever! All the communication from start to finish was top-tier and extremely helpful! This included exchanging money for us so we didn’t have to worry at the airport. Small things like this make your travels so much easier, so you can just enjoy things without thinking. This is the true definition of luxury travel. This is my third time using Zicasso and this was the best-planned and most well-executed trip I have had. 

Thank you all for everything!

All my love.

AA

My travel companions and I were completely blown away by the service and care Zicasso’s travel team put into making our 40th-birthday girls' trip to Bali a reality. They crafted an amazing itinerary that allowed us to be flexible and feel safe in a country none of us had been to or in which we could speak the language. They curated an experience that consisted of relaxation, learning and appreciating a new culture, delicious meals, and unexpected and truly memorable surprises.

Our travel agent was able to fit everyone’s wish-list agenda items into our budgets and activity levels, corresponding via email, phone, and text, and even responding to my most random questions at odd hours at the other end of the globe. He sent detailed and updated itineraries each time a change was proposed and front-loaded us with payment options, required travel documents, and more.

Our tour guide was kind, engaging, and hilarious! There were moments when I noticed other tour groups being drawn to hearing him educate us on the culture of the Balinese people. My group and I felt a little possessive, but also proud. He really felt like family by the end of our stay.

We had a very talented driver. In a country that drives on the opposite side of the road and where traffic laws are unfamiliar, he was the man! He got us where we needed to be safely and without feeling nauseous or traumatized.

There’s so much more that I could share, but I’d hate to give everything away. Just put your trust in this company, please. They really went above and beyond to ensure we had the greatest experience from arrival to departure.

The hotel in Sanur was absolutely special! We highly recommend it. The resort in Ubud was also wonderful. The staff were great. We had no idea this town was such a vibrant place and would have loved more time to explore it, possibly from a walkable hotel.

Our guide and driver were wonderful and flexible when we needed to stop for a Diet Coke and iced cappuccino. We also felt that Zicasso's travel company was flexible with our changes as we went.

We did the Bali safari on our transfer day and it was a stop we really enjoyed.

Nice job, all involved!

We had an amazing trip to Bali. The Zicasso tour company provided a remarkable level of service, from the initial communications to plan the trip to the individual attention and flexibility to overcome challenges we encountered during the trip. Our planner really listened to what we wanted to experience and the types of things we enjoy, and put together a fantastic itinerary.

Bali is amazing and trying to sift through the myriad options available for a trip was made manageable and practically easy by our friends at the travel company. We split our time between Ubud and Sanur, which is a less-touristy, more laidback beach town than Seminyak. The plan the company put together helped us balance downtime and active time to make an overall fantastic experience.

Our guide for the trip was incredible and provided us with multiple, unexpected bonuses, like having the MC at the fire dance at Uluwatu welcome us personally in front of everyone before the performance. He was incredibly friendly and helpful, and an absolute joy to travel with.

The team at the company quickly responded when we ran into issues that prevented us from executing the original itinerary as planned and made sure we were able to experience everything we had signed up for and more. We are very satisfied customers.