African Safari Travel Agents & Reviews

Overall our trip booked by our travel agent was very good to excellent! She was a very professional, knowledgeable and friendly agent that I would recommend to all my friends and family!

Overall, the organization of the trip was excellent. The guides were always punctual. The flight reservations were handled efficiently, with proactive checks for delays and timely adjustments when necessary.

However, I observed some inconsistencies in the quality of accommodations. Specifically, the camp in Tarangire did not match the standard of the other lodgings provided during the trip. Considering the cost of this trip, I was surprised by this disparity and would appreciate an explanation.

Regarding the gorilla-trekking experience, since the altitude affected me a little bit, I was concerned about the trekking, but fortunately, I felt better the next day and communicated this to the guide. Despite my recovery, I was placed in a super-easy trekking group, resulting in a trek that lasted less than 10 minutes before encountering the gorillas. While the encounter was okay (it was just a small group and I'm aware that regarding wild animals, sometimes it's a matter of luck finding them or not), the experience was diminished by the behavior of one of the two guides who accompanied us. His actions – jumping, screaming, and mimicking gorilla behavior (even eating plants) – were intended to be humorous, but came across as unprofessional. This was disappointing given the serious nature of such treks and the expectations set by the trip's premium cost. I also didn't understand the necessity of having two guides (It was explained that there would be one guide per group). I thought the whole experience would be a cherry-on-the-top thing, but unfortunately, it was not.

Finally, at the lodge in Rwanda, they wanted me to leave the room at 11am, even though the guide was going to pick me up at 1pm. I negotiated to leave the room at 11.30am, but that was earlier than the regular check-out time in most of the hotels.

Zicasso’s travel agent helped create a trip of a lifetime for my wife and me. He asked questions, listened to what we shared, and arranged an itinerary that included nine nights in three camps in Kenya. Each of the camps was unique, but offered the best service we have experienced.

The guides provided us with up-close (literally) interactions with all the African animals, from elephants to lions to rhinos. Our agent’s team on the ground when we landed and, even more importantly, when we had to navigate the Nairobi airport to return, went above and beyond.

For anyone considering an African safari, it would be worth your time to start a conversation with our agent. We look forward to working with him and his team for our next safari trip.

Zicasso’s travel agent set up an absolutely fabulous South African trip, encompassing Cape Town sites, history, and winelands, then safari nature reserves!

Everything was perfect, with timing, coordination, and details, etc, as described. The drivers/guides were always prompt, extremely knowledgeable, and entertaining.

Our trip to Southern Africa (Botswana and Zimbabwe) was nothing short of amazing! Our travel consultant created a great itinerary and took care of every detail associated with small-craft flights, greetings at airports, etc. The coordination was seamless!

We highly recommend staying at the camps within the reserves as this provides a different experience to the national parks. We felt like we were the only ones there. We were deeply touched by the love and warmth of the resort staff, who go out of their way to welcome you and assist with any needs you may have. Our guide was brilliant, his knowledge, experience, and patience incredible!

This was our second trip through Zicasso and we highly recommend the company for its interest in helping to make our trip a once-in-a-lifetime experience.

We had an incredible vacation; a real "trip of a lifetime”. Our Zicasso trip planner put together a custom itinerary for my wife, daughter, and myself that far exceeded our expectations. They thought of every little detail, making our trip comfortable, exciting, and fulfilling. We had a complex itinerary requiring multiple flights and handoffs between various partners and everything worked perfectly. They paid careful attention to our unique interests as travelers and delivered a one-of-a-kind vacation we will never forget. I will definitely recommend our tour company and Zicasso to anyone planning a trip to Africa.

The trip of a lifetime. Far exceeded our expectations. Our tour guide was outstanding. His knowledge of animals, birds,  plants, and the people was incredible. A wonderful personality. Every day our vehicle was spotless; quite a feat considering all the dust. Each accomedation was unique and different from each other. This was a custom designed safari by the travel agency and was unique and wonderful. We experienced things a normal safari would not.

What a phenomenal experience. This trip felt overwhelming during early planning. The cost associated with visiting a new continent (Africa) and countries across the globe in remote locations (South Africa, Botswana, and Zimbabwe) gave me pause and was a big hurdle. Finding Zicasso and connecting with their travel company made this dream trip a reality.

I connected with our agent early. He asked questions about the way we like to travel and priorities for the trip – what we wanted to see, how important location and accommodations were, etc. From there, an itinerary was mapped out, a few tweaks were made, and we confirmed! We had just the right amount of communication to feel comfortable and confident as the trip got closer. I'm a big fan of the travel portal app our company uses.

As we headed out, I knew we had set the stage for an adventure to remember. The story of the trip that unfolded was a true blessing. Every experience felt like a once-in-a-lifetime gift – the people we met, the wildlife we saw, the places we stayed were all out of a storybook.