African Safari Travel Agents & Reviews

Calling Zicasso and teaming with their travel agency to coordinate our African safari was an excellent decision. Our agent assisted us with choosing the optimal time of year to visit parks and accommodations that would meet our needs. Along with coordinating our connecting park bush flights and hand-picking our exclusive safari guides, her planning made this a most memorable and amazing adventure. We all delighted in the smooth flow of our journey throughout our itinerary. From the flights to the transfers and the accommodations, each was expecting us and welcoming.

This was our group's first trip to Africa and it did not disappoint! Throughout the process, the Zicasso travel agency was quick to respond to our questions (there were a lot) and was on top of every detail. Our agents did a great job selecting the safari sights (Madikwe, Sabi Sabi, and Vic Falls), which allowed us to experience the differences in terrain and vegetation. We also enjoyed the small lodges. All of our transfers were seamless!

Our three-week trip was fantastic. The Zicasso travel company made some great recommendations to make our trip a success.

Zicasso matched us with two excellent travel agents who were both professional, responsive, and knowledgeable. We selected this travel company. Our agent, Richelle, worked with us to design an itinerary that transformed our wish list into an incredible African journey. Her prompt responses to our questions or needs were greatly appreciated.

We were attempting to see a lot of South Africa and Namibia in only two weeks. Throughout our trip, the accommodations, transfers, guides, restaurants, flights, and activities that Richelle had arranged or suggested were superb. She helped us create a portal for our trip that served as a source of information, pick-up times, e-tickets, and things like our allergies that restaurants knew ahead of time. Additionally, she was there for us as we were traveling in case we had a problem or question. We can't say enough about her professionalism, patience, and genuine concern that our vacation would be everything we hoped for.

Our itinerary was ambitious, but Richelle's preparation made it possible. First, we spent three days at Marataba. The accommodations, food, and staff were first-rate. Our guide on the safaris was excellent and the variety of game we saw was impressive.

The next part of our trip was in Cape Town. We arrived in a storm that the locals called "the storm of the century". There was extensive damage and some loss of life as well. While the storm certainly curtailed some activities, the following days had brilliant sunshine. We had a great time visiting the V&A Waterfront, a colony of African penguins at Boulders Beach, enjoying the gorgeous coastal scenery along Chapman's Peak Drive, and a too-short visit to the Kirstenbosch National Botanical Garden. Our accommodations at the hotel in Sea Point were excellent for location and the professional staff.

After three days in Cape Town, our guide drove us for about an hour to the Cape Winelands. We arranged for two wine tastings in Stellenbosch. The winery was outstanding for the beautiful views and excellent wine. We also saw zebra and impala in the field just in front of the outdoor verandah. We had lunch at a boutique hotel and winery with spectacular views and delicious wine and food. Our accommodations at the hotel in Franschhoek were outstanding. The setting, service, food, and beautiful views were a highlight of our trip. Our room was large and beautifully appointed. An example of their generous hospitality was that all items in the minibar, including a bottle of wine produced at their winery, were gratis. We regretted having to leave after only one night's stay.

Our guide then returned us to the airport in Cape Town for our flight to Walvis Bay, Namibia. We were met by our driver at the airport to transfer us to the hotel in Swakopmund. The hotel was on the Atlantic Ocean and a perfect location to explore the town. The staff was top-notch. Warm, friendly, efficient, willing to help you arrange drivers, restaurant reservations, or figuring out how to work the TV remote.

After three days in Swakopmund, our excellent guide drove us to the lodge in the private Kulala Wilderness Reserve. Once again, the warm hospitality of the staff here and throughout our travels will stay with us for a long time. The lodge is a gateway to the magnificent dunes of Sossusvlei. Our guide was outstanding. He was an excellent driver over some awful roads and sand, and the depth and breadth of his knowledge were impressive. He cooked us a lovely chicken and salad lunch out in the desert. He drove us to Windhoek for our flight back to Johannesburg and our return home. 

There will be many wonderful things to remember about our journey in southern Africa, but Richelle's excellent guidance and the warmth of the African people are what will stay with us the longest.

Working with Zicasso’s travel team was an amazing and incredible experience. From the beginning, when our conversations about our vacation started, our agent was patient and carefully heard what we wanted to accomplish, what level of accommodations we wanted, and what experience we wanted. He presented well thought out itineraries, listened to our suggestions, and edited accordingly. He was extremely cognizant of our budget and ensured he delivered the most value for the money spent. It was a perfectly tailored trip for our family.

Zicasso’s trip planner created the perfect honeymoon for us. She was helpful with her suggestions, asked the right questions, was budget-conscious, and amazing every step of the way.

 A wonderful and memorable trip to Tanzania and Zanzibar. The trip was well organized and custom made to our specifications. We were looking for a local safari outfitter as we wanted to help the local small businesses and we found our perfect fit in this travel company. Our tour guide/driver was the best. He has an uncanny ability to find wildlife, and at the same time can brew the best Tanzanian coffee in his land cruiser. Our whole trip from start to finish was well organized without any issues. Would highly recommend this travel company if you are considering a local safari outfitter in Tanzania.  

We were a bit nervous about using a travel agent/company for the two of us rather than traveling with a tour group. We ended up working out a trip hitting six locations. The complexity and uncertainty of getting from one location to another could have been better explained to reassure us that someone would always be there to get us from one location to the next, but as it turned out, everything worked out great.

We loved our time and guest house in Victoria Falls. A couple of restaurant recommendations for lunch would have been nice. We did not realize that the guest house had a taxi driver they recommended until we were checking out, so over-communicating as much detail would have been great.

Also, in moving from Zimbabwe into Botswana, we did not realize we would have to treat our shoes for hoof and mouth. Knowing that ahead of time would have allowed us to have our shoes ready in a single bag in our luggage.

Also, flying into Zimbabwe from South Africa, we did not realize we needed $30 each in cash. I assumed a credit card would be fine. More clarity on that would have been much better.

Our first safari location was great. Our guide was excellent. The room and food were fine. It felt more like family there.

Our second safari location was also great. The food was a bit better. We did have an issue with never having hot water in our room, but that was specific to us and something they tried to resolve.

I would recommend exactly what we did, three nights in each safari location.

The rest of the trip in Cape Town, Franschhoek, and the wine region were perfect.