Charlotte's Travel Agency
Based on 52 reviews
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Zicasso's travel partner planned an exceptional trip to Japan for my family of five. It was our first trip there and our group's ages ranged from 30 to 72. A great time was had by all and the tour guides, hotels, and itinerary were spot on each step of the way. I couldn't have asked for a better trip. Communication throughout the trip was great and we made adjustments along the way to suit our interests. We were so happy with everything!
Jeremiah's Travel Agency
Based on 110 reviews
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I wish to thank Zicasso’s tour company for an unforgettable trip to Thailand, Laos, and Cambodia.
Their suggestions on tours within the larger trip, honed by my preferences, led to a variety of experiences: learning about the histories of these countries, experiencing their culture and religious beliefs, meeting a wide variety of people, and enjoying great food along the way.
I consider myself an experienced traveler, but found our travel company’s enveloping presence throughout the journey would provide comfort to the least experienced traveler. The company also gave this "old hand" a sense of confidence that little would go wrong along the way. At each point in the trip, the meet-ups were error-free and the guides selected were talented and knowledgeable ambassadors of the topic at hand.
Therefore, for anyone considering a trip to Asia, I can wholeheartedly recommend this tour company as your partner for a great journey.
Jay's Travel Agency
Based on 286 reviews
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I cannot recommend the Zicasso travel partner enough! Our tour operator made the whole process easy and a once-in-a-lifetime experience affordable. Delhi, the airports, and Varanasi would have been challenging to navigate without the expert guides who made person-to-person handoffs from the minute we stepped off the plane. Our kids (older teens) were very jet lagged and not feeling well the first few days (the pollution is significant), so we needed some itinerary adjustments. These were quick and seamless, and our travel agent was even able to swap days/activities on the fly.
Everyone was so accommodating; we really appreciated it. We always felt safe and enjoyed truly authentic, off-the-beaten-path experiences, such as spiritual Varanasi’s Ganges River ceremonies and the ISKCON temple in Vrindavan.
Kevin's Travel Agency
Based on 11 reviews
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I have traveled all over the world with Zicasso. I have many adjectives to describe their work, but flawless is the best one. They are masters of logistics, getting you to your activities in comfort. Once your custom itinerary is set, you can count on getting from place to place seamlessly and privately.
The trip to five countries that I have just returned from was organized by a Zicasso travel partner who was even available during the trip in the event of any issues, which are a rarity. All the guides are personable and ensure all goes as planned.
Using Zicasso goes beyond just going places because they provide a history lesson of each place and you can ask as many questions as necessary.
I would especially like to mention my guide in Tokyo, who shared her many thoughts on Japanese pop culture and customs. Also, my guide in Bangkok, who was more like a friend in the city than a tour guide.
As a world traveler, I can say that Zicasso is the best in travel, bar none. Thank you, Zicasso, for creating another perfect vacation!
Susan's Travel Agency
Based on 130 reviews
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Our Zicasso travel agent was fantastic. She was highly responsive to our needs and respected our wish for a certain kind of trip. Her team on the ground in India was exemplary and paired us up with exceptional guides. There wasn't a guide in India who had less than 20 years' experience. Our agent urged us to do a few things that weren't in the original plan and they turned out to be special. I cannot recommend her highly enough.
Nicola's Travel Agency
Based on 3 reviews
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My wife and I had a fantastic three-week trip to Sri Lanka in December 2018 and January 2019. This tour company provided us with an itinerary that allowed for a diversity of experiences, giving us an excellent snapshot of the culture, people, food, and natural landscape of Sri Lanka, a country that has something to offer all travelers.
We enjoyed the historical sites in the Cultural Triangle, the wildlife in Gal Oya National Park, hiking in Knuckles Mountain, relaxing in Tea Trails, and walking on the beach in Habaraduwa. Kudos to this tour company for catering to our travel interests. Both the company and the country did not disappoint!
Alex's Travel Agency
Based on 70 reviews
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The communication between our family and Zicasso’s travel agency was exceptional. We felt confident and comfortable traveling to a country we’d never been to before due to their efficient, detailed, and timely responses. At one point, just before we left, we sent a list of restaurant reservations we made on our own, outside our itinerary. Our agent checked our flights in relation to the time of our reservation and the distance from the hotel to the restaurant, letting us know that based on recent flight delays, we may not make our dinner reservation and would be charged a 100% cancellation fee by the restaurant. We thought this deep analysis into our plans and the “heads up” were a great example of the level of detail that went into our trip planning.
Each excursion was thoughtfully planned and valuable/memorable. We would not have missed a single one, with the exception of one tour at the very end of our trip when our guide was not as strong as the others had been.
We liked that we started with Tokyo and then traveled the country from that starting point because we liked the other cities much more. Because we started in Tokyo, we didn’t really know any differently.
Though it was low season in Japan, I would not travel there again in the summer months. It was just too hot and humid for me. Our other family members did not mind the heat as much as I did.
We would use our travel company’s services again and recommend them to our friends and family without hesitation.
Carl's Travel Agency
Based on 61 reviews
Destinations:
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Working with the Zicasso travel agency to plan our trip to Japan (Tokyo/Hakone/Kyoto/Kobe) was the best decision we made. We had two meetings (and email traffic) to discuss what type of trip we were looking for, our budget, and how we like to travel. Our agent came back with a fantastic trip based on those discussions. There were so many special activities included that we would never have experienced without her help, from a nigiri-making class to washi paper making, then samurai training and so much more.
Our hand-selected guides were also amazing and so well prepared by our agent and the team regarding what types of sights we wanted to see and what some of our travel challenges might be. These guides were knowledgeable, friendly, and felt like my new friends.
We also experienced a slight medical issue while on our trip and the agency helped us find a doctor the same day. They seriously went above and beyond.
I also loved that we had an app that showed our entire itinerary and that we could message them during the trip with any questions or issues. They would check in to make sure we were having a good time and to see if they could be helpful. We received total white-glove treatment from start to finish.
I will absolutely use them for my next trip to Japan!!
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