Antarctica Travel Agents & Reviews

My husband and I went on a wonderful trip to New Zealand visiting both North and South Island. The trip was originally planned for 2021 but had to be postponed until this year. I prefer working with an agent, and Lindsay from our travel agency was extremely responsive, offering helpful options and suggestions. Even though the time we spent on the North Island was right after the torrential rains, we modified the itinerary to spend four days in the Taupo area and two days in Rotorua.

We hiked in the Tongariro National Park and part of the Great Lake Pathway, sailed to view the Maori Rock Carvings, and visited Orakei Korako geothermal pools and Huka Falls in the Lake Taupo area. In Rotorua, we relaxed in the mineral pools of the spa and enjoyed the indigenous Maori experience at Te Puia.

The next 12 days were spent on the South Island where we had sunny and warm weather! One of our favorite places was Abel Tasman Park where we went kayaking and hiked the beautiful Coast Trek. We continued our adventures with a memorable heli-hiking experience on the Tasman Glacier in the Mt. Cook region, followed by visiting the unique blue penguins and Royal Albatrosses on the Otago Peninsula and enjoyed a hike and cruise on the famous Milford Sound in Fiordland National Park.

We ended our journey with three days in the Lake Wanaka area where we kayaked, hiked, and visited some of the region's famous wineries.

Alejandro was great to work with. He listened to what we wanted and provided us with choices that appropriately matched our preferences. He was very honest and upfront about the things we discussed, offering options and opinions, without trying to pressure us into anything. He responded promptly to all of our emails, answered all our questions, and called to communicate in person when necessary. He stayed in touch with us throughout our travels to ensure things were going smoothly and even facilitated a few additional reservations for us once we had arrived. 

Additionally, he contacted us immediately by phone and email when he learned we had to cancel a day trip due to a passenger not feeling well, ensuring we didn't need any assistance. We had a great overall trip, during which we saw and learned a lot. The service providers Alejandro partnered with for on-the-ground tours, etc, were all very good. They communicated effectively with us, were flexible when needed, and always punctual.

The travel agency, along with Silvia and her team, did an outstanding job curating our wonderful adventure in South America. The activities/excursions were perfect for us and met our criteria for food, culture, and wine. We could easily contact them during our trip with any questions or issues we had, which were minimal. We had wonderful drivers and the tour guides were very knowledgeable and engaging. I highly recommend using this travel company as your travel designer for South America.