Brazil Tours & Vacations

Our experience with Zicasso's tour operator was outstanding. Everything from the planning to booking to minor hiccups during our trip was handled promptly and professionally. I will most likely use their service for our future travels.

Zicasso's travel agent was always vigilant in ensuring the trip went well. He added many special touches.

The vacation was absolutely wonderful and we had a great time. Everything went smoothly and we did not have any travel issues. The representatives provided by and from the Zicasso travel agency were with us every step of the way and always made sure everything was going to plan. Our agent was an absolute pleasure to work with and, from the beginning planning stages, during the trip, and even after we got back home, he was always making sure all was good and we were having a good time. I have worked with many very good travel agents, but this company earns a level of excellence from us.

The tours, guides, and activities Zicasso’s travel agents booked were excellent. There were a few logistical hiccups, but everything was resolved to our satisfaction.

Zicasso's trip planner is perhaps the best travel consultant I have ever engaged. As a point of context, I am a retired corporate executive who traveled 250K to 500K miles per year over the last 15 years of my career. I had the advantages of executive assistants, a corporate travel department, and extensive administrative support. Even with all those advantages, this trip planner and his team set a new standard of excellence. My trip planning covered Antarctica, Argentina, and Brazil destinations over a five-week trip. The full trip was for my wife and me, with an additional two-week block for my two children to join us partway through the vacation. He also helped to arrange the holiday for another couple who were supposed to accompany us, but they had a medical emergency occur before the departed. This necessitated a great number of changes and cancelations, which he handled, seemingly without any problems and without any complaints.

I had only traveled to that part of the world in a business capacity before, so I was entirely reliant on our travel agent, not just for the physical arrangements, but to also take the time to understand our interests, curiosities, and desired outcomes. He brilliantly translated that into choices and recommendations that I truly cannot complain about. He is so wired into the hotels, travel options, restaurants, sites, and culture of Argentina, Brazil, and Antarctica that we were blown away by his skills and knowledge. He arranged boutique experiences, personal guides, and superior transportation at all stops. There were no gaps in our travel coverage and I was 100% confident in all of our day-to-day experiences. He knew of things that I never would have discovered on my own. The ease of communicating with him was superior. He always responded to our queries within hours and even had a direct U.S. telephone number so I did not even have to pay for long-distance phone calls.

Our experience so far exceeded my already high expectations that we want to return to Argentina again, and we want to find a way to employ his services again to plan future trips to South America and Africa. Also, each person he had us interact with (drivers, guides, and support staff) was unbelievably capable, but also displayed exuberance and superior customer-service attitudes. Potential problems were non-existent.

I would be personally willing to speak directly to anyone who is considering using this tour company as their travel provider if that would sway them to choose him and his team. I have run out of superlatives, but trust me, I have very high standards. I have been to over 50 countries in my life. I have lived on three continents and (thanks to him) I can finally say I have set foot on all seven continents. With that said, this travel agent earned my admiration as a professional in his field. I believe if you engaged anyone other than him, you would likely receive a fantastic experience, but not as good as it could have been.

Zicasso’s trip planner did a great job of arranging our travel to São Paulo, Brazil, Iguazú Falls, and Rio de Janeiro. All of the hotels, transfers, tours, and guides were excellent. Our agent was patient, professional, and friendly, and I highly recommend his company to anyone needing travel assistance for Brazil.