Europe Travel Guide

Through no fault of Zicasso's tour company, we were not able to do the Jordan portion of our trip due to the outbreak of hostilities between Israel, Iran, and then the US. When learning Jordanian airspace was closed, the company jumped into action to provide us with immediate alternatives to the Jordan portion of the trip, including a full refund for that portion if so desired. But because they had done such a fabulous job on the Egypt portion of the trip, we decided to extend our Egypt trip and spend several days in Alexandria and out in the desert at an oasis.

My wife and I cannot say enough good things about the job Zicasso's travel company did for us. We received first-class service, travel, and accommodations, with help, from the moment we deplaned in Cairo until we went back to the airport to leave Egypt 15 days later.

My wife and I travel each summer to Europe and beyond, and most often do our trips entirely on our own. However, Egypt and Jordan are places I believe American tourists need help with at most stages of the journey ,and our travel company provided that help in an extraordinary way. I would personally recommend this company to all of my traveling friends, as well as anyone else interested in my opinion.

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The trip was fantastic. Zicasso's trip expert did a wonderful job. The only suggestion would be to warn off senior citizens about the Blarney Stone stop. We informed them of our ages. The attraction involved an hour and 20 minutes wait, then climbing to the top of the castle via a very narrow circular stone staircase. My wife, being 71 years of age, had a bad time with this, but we still did it. The only other issue was having to pay for parking in Galway. The cost was 30 euros a night. We did tell the agent about our experience in New Zealand and having to pay for parking as an add-on, and that we didn't want that.

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The trip was fabulous! The Zicasso travel company identified the top sights based on our interests and developed an itinerary that was perfect for us. The travel company was professional, responsive, and helpful with everything we needed for an amazing trip.

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Our trip through Croatia was pure perfection, beginning to end. I had tried for over three months to plan our vacation myself and just ended up confused and frustrated. Contacting Zicasso's travel agent was the best decision we could have made. She called me, we discussed what we wanted to see, our desire for a more private rather than group experience, and within one week, we had a full two-week itinerary, complete with private transfers, hotels, and tours.

Everyone we met along the way was friendly, professional, and shared their knowledge of their country freely. Our drivers were always early, friendly, and extremely helpful. The tour guides had a wealth of knowledge and pride that poured out of them; it was infectious. The locations of the hotels were breathtaking.

The travel agent even took the time to check in on us several times during our stay to make sure everything was running smoothly. I would and am recommending her to everyone I know who has an interest in visiting Croatia and I plan on requesting her assistance again when we plan another trip to Europe.

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We had a fantastic experience for a first-time trip to Italy. I wasn't sure how this would be, considering I learned about Zicasso while trying to plan the trip myself. Zicasso put me in touch with a travel specialist and the whole team was incredibly responsive to my many, many questions. If they were ever annoyed, it didn’t show.

I really wanted a smooth experience for my family of five, including three teens, one of whom has Celiac. Our agent was great in helping plan out the experience we wanted. As you may know, it is challenging to find rooms for five in Europe, but the travel company found apartments (usually two bedrooms with a pull-out couch) in the heart of town. You can really customize what you do, but we elected to plan our own meals and handle some of our own transport. We did have one issue where the van driver taking us to the train failed to show. I got one with Uber and the travel company quickly (I mean before we got home quickly!) refunded that amount.

Our contact in Italy was amazing and patient. I can’t give her enough credit. Any time I was unsure of something, she was there. The tours were great, especially Florence and Rome. You may be able to find the companies online, but ours seems to have the connections to get the best guides.

As for meals, we didn’t have any issues. We used an app and got a few recommendations from the travel company and local guides. Even our wine-tasting tour out in Tuscany was accommodating.

I would use our travel company and Zicasso again. I think the only downside is we tried to cram a lot in and it was hot. I probably should have asked for one to two fewer or shorter walking tours, especially on days we switched cities. Otherwise, it was excellent.

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I cannot thank Zicasso's tour company enough for the most amazing trip. They were so patient during the planning stages when I wanted to change things, and their attention to detail made my type A personality so happy. I will gladly use them again for my next European trip!

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