Australia Tours and Vacation Packages

The travel specialist at Zicasso's tour company gave us a selection of different types of tours for Sydney, Melbourne, and Hobart. Each tour had different levels of activities for us to select from, allowing us to create an itinerary based on our interests.

We had a couple of minor hiccups that were handled with a phone call. We would highly recommend this travel company.

My wife and I wanted to attend the Australian Open and snorkel on the Great Barrier Reef, but we weren’t sure how best to spend the rest of a two-week vacation in Australia. We reached out to Zicasso and they put us in touch with two travel planners. We had telephone conversations with both planners and both submitted preliminary ideas for our trip. Both planners were very professional and had great ideas, but the agent we chose recommended an itinerary that more closely matched our interests, abilities, and budget. She continued to work closely with us to fine-tune our adventure. The trip was fantastic! Everything our agent arranged ran very smoothly and all the people she put us in touch with were wonderful to work with. We cannot say enough nice things about her and Australia!

The itinerary was awesome! We had a few snafus with hotel reservations, but they were quickly resolved. The tours were perfect and all private, with excellent guides. The pace made good use of the time we had and maximized seeing the most locations in our time frame. The hotels were beautiful (especially the one in Queenstown, WOW!) and the rooms were perfect for our needs (kitchens and laundry). It was so great having everything pre-booked and guided, as it allowed us to relax and enjoy the trip and not worry about logistics. It was a trip of a lifetime.

I would highly recommend this Zicasso travel agency! When traveling so far away, it made such a difference to have everything coordinated by a professional. I have had many people ask how we managed to do so much with the time we had. Now, I don't think I can travel any other way.

The trip was great. However, our Zicasso rep was not on par with prior agents we’ve used through Zicasso. For example, in invoicing the two couples on the trip, he made multiple errors in reconciling the account and we ultimately had to show him how to calculate it. 

While he made basic hotel, tour, and transportation arrangements, we had to embellish the trip ourselves to get the experience we wanted. On arrival in Melbourne, we checked into our hotel to find that only one couple had a reservation and there were no available reservations at the hotel.

It was excellent to work with Zicasso’s trip planners. They provided excellent planning support and were very flexible in planning our itinerary. Our visit to Australia was a wonderful experience and we were supported all along the way in addressing those little hiccups and delays that can occur in a relatively lengthy trip. Our agent supported us all along the way, from planning to trip logistics, and did a wonderful job. We would recommend them highly.

I really thought the Zicasso travel partner was fabulous and so thorough and easy to use. I would rate it the best travel app. It had my itinerary down to the minute detail, info on how to contact various people if there were any questions, and was so easy to navigate.  I would rate my trip to Australia my favorite so far. I recently went to Japan through a different travel agent and was able to compare the difference. Our travel team was so much better! 

My husband and I went to Australia to drop off my daughter, who was doing an exchange study in Sydney. We started in Melbourne and had a full-day tour to Phillip Island, with a moonlit animal sanctuary and penguins. I would recommend the penguins. I saw thousands of penguins. What an experience! I did not like the sanctuary part. Tickets were sold out for the koala petting and there were not very many animals to see. I have heard there are other sanctuaries/zoos in other parts of Australia that are much better.  

The Melbourne food tour was fantastic! Our tour guide did a wonderful job of explaining Melbourne's history with the food. We flew to Cairns, to Port Douglas, and had two excursions: a boat ride with snorkeling in the Great Reef Barrier and a Daintree safari.  The full-day cruise with snorkeling was wonderful, with so much food! The Daintree tour was a bit long and could have been condensed into half the time. I probably would not recommend that tour. 

Finally, we went to Sydney to drop off my daughter. We did the bridge walk, which was fantastic. Each person was so well protected and the safety checks were top-notch! 

Our trip went without any problems and our drivers were well-coordinated and on schedule. I would use this company for future trips to Australia. I plan to visit New Zealand and would use them again.