8-Day Rome and Neapolitan Coast Tour

I was very pleased with the entire planning of the trip. The communication with Zicasso's tour company was excellent. The meals that were pre-arranged by them were fantastic and we probably would not have found them on our own.

The trip that Zicasso's travel company put together for my Mary and me to Italy and Greece was unbelievable!

From the planning and itinerary creation to the trip itself, we couldn't have been happier. The hotels were nice and clean, in great locations, and the included breakfasts were just what we needed to start our days.

All our in-country travel and transportation, from planes to trains, ferries, water taxis, and private drivers, were great. It was so nice to have a person waiting for us upon arrival with our name on a signboard, and they got us to our next destination. While others were left to deal with the stress and anxiety of traveling to somewhere new, we were comfortably sitting in a nice environment and on our way to our next adventure.

Our private or small tour groups, and all our guides or hosts, were amazingly knowledgeable and personable.

The team checked in with us every afternoon to let us know the details for the following day and were readily available if we had questions.

We are so happy we planned this trip with this travel company. You were easy to work with and we believe you provided us with an awesome trip, and because of your planning, it was stress-free and enjoyable. We feel you had our best interest in mind, provided us with good value, and were always only a call away if we needed anything.

We would highly recommend you and your colleagues (already sent your contact information to two people today) to plan their next trip, and we will be using you in the future.

The trip was very well-organized by Zicasso's travel company, with great communication. Transfers were seamless and we were, overall, very pleased.

Zicasso's trip planner was very knowledgeable about the UK. She gave us ample recommendations for our "free days." The hotel accommodations were well-appointed and conveniently located. The transfers were very prompt and comfortable. The majority of our tour guides were amazing. We had a great time in the UK!

We had an amazing trip! All of the hotels, drivers, and tours were on time and ready for us. A couple of tours could use improvement, but they did not affect our trip negatively. Zicasso's travel agency was very helpful and prompt throughout our travels! We will definitely use them for future trips!

Our Zicasso travel coordinator was extremely responsive, which we highly value. She spent weeks adjusting and discussing our custom itinerary to meet our needs. We asked so many questions about payment and options while building trust; she never faltered in her patience, professionalism, and kind support.

When it came time for our trip, everything flowed with our custom itinerary. We are seasoned travelers, so we were not annoyed by some minor inconviences and the company's WhatsApp help desk team was super-responsive and even proactive. Each day they provided our next day's itinerary. They worked hard for us to make some "in-the-moment" changes and we always felt supported and cared for.

One hotel was not four stars, as described, but locals explained it had recently changed management. One guide was a bit intrusive and lacked boundaries, but we did not hesitate to provide those suppliers with our direct feedback either; we know it was not on our travel company.

So, in summary, everything was a great experience, just be clear to have the right expectations and share any feedback directly with sub-contractors, but also follow up with the travel company.