Family-Friendly Tour to Spain and Portugal in December

The trip itinerary and guides provided in Barcelona, Porto, the Duoro Valley, and Madrid were excellent. They were very knowledgeable, professional and personable, and spoke excellent English.

Most of the drivers were very good, but we were surprised that some of them did not provide bottled water for half-day tours (we had to ask and stop to buy it). This was a minor nuisance, but given the price of tours and previous experiences, a simple expectation, as well as having the car cooled down and AC on during hot days when being picked up.​

The tour manager did an outstanding job overall, but could have improved on some specific requests that seemed to be either forgotten or missed regarding an electric scooter/wheelchair we rented that caused some issues during pick-up and drop-off. Otherwise, working with her was a very good experience.

We enjoyed the trip. The guides were good, although our guide in Lisbon provided a little bit too much history. But he was very knowledgeable and we enjoyed his tours. The communication with the Zicasso company through WhatsApp was very good and they were very accommodating to upgrading our transport vehicle because our luggage was large. The food tours were good. We enjoyed all the sites that we saw. Barcelona, especially, was great.

We stayed at four hotels. Only the hotel in Porto was a disappointment. The other hotels were good and we were very comfortable. The breakfast that was served at the various accommodations varied in quality, but the breakfast buffet in Lisbon was extremely good. The hotel in Porto was definitely not a four-star facility. The local airline definitely does not have its act together. When we left Barcelona to come home, the line for the airline was about five or six times the length of every other line. I would have definitely been willing to pay a higher amount for a business class seat in order to use the very short line in the Porto airport.

My wife and I have been lucky enough to travel to many places around the world, but our April 2025 journey organized by Zicasso's tour company was easily one of the best. Our agent and her team thought of every detail. All we had to do was show up and enjoy these two beautiful countries!

We went to Four cities: Lisbon, Porto, San Sebastián, and Barcelona. The itineraries were thoughtfully planned to give us great experiences without wearing us out too much. And the guides in each city were fun, knowledgeable, and engaging. The transportation was always easy and on time, and the hotels were top-notch.

Zicasso's trip planner was exceptional, both before and during the trip. Our 16-day land tour went seamlessly. His attention to detail and follow-up were marvelous.

The hotels were as advertised and wonderful. The drivers and tour guides were always on time and fabulous. The seating for our flamenco show was perfect. The dining recommendations and reservations were wonderful. We loved the window or front-row dining seats overlooking the Alhambra in Granada. We appreciated a last-minute call to a restaurant in Lisbon that lost our lunch reservation, which vaulted us from the outhouse to the penthouse. We have been fortunate to travel many times in the past six years. This trip got elevated to #1. Thank you! We were truly elated that we found our agent through Zicasso.