Inspiring Journey of Northern UK: Scottish Discoveries

There was great planning by Zicasso's travel company, with just the right amount of activity, without exhausting us. And great accommodations.

Zicasso's travel agency was easy to work with and helped customize our plans to meet the needs of our family.

Zicasso's trip planner worked with my family for the better part of a year planning our big family trip. She provided exceptional service and planned every detail of our trip. We have a large family, with lots of moving parts. There were many changes in the itinerary along the way and she rolled with all the many changes. She was always polite, courteous, and graceful in her many interactions with our family.

She listened carefully during our initial conversations to help us plan the best trip possible. Being a large family, with multiple generations, she really created the best possible experience, taking in everyone's wishes. Working with her was very relieving, knowing she was taking care of all the details.

Our family's trip took us from the States to Ireland, Scotland, and England. We traveled on planes, trains, ferry, and drove a car. Our trip planner arranged every detail meticulously. We stayed in lovely, quaint, boutique hotels, ate the most wonderful foods, saw the amazing sights, and UNESCO World Heritage Sites across all three countries. From the Cliffs of Moher to the Culloden Moor Memorial to Stonehenge to castles grand and desolate; from beautiful cathedrals to old abbey ruins; from little country pubs to Michelin-starred restaurants; and even spending a couple days in an actual 17th-century castle, every minute was amazing! Truly amazing!

We had a fantastic trip. The hotels were excellent. They were located centrally, within walking distance to the major attractions. All of the tour guides were amazing and knowledgeable.

Every hotel had beautiful grounds and views. We had asked for hotels that also had the ambiance of age and antiquity. One of our favorites was in Chelsea. The staff was especially warm and friendly. We felt very comfortable with everyone! We loved all of the rooms in the entry level. It was cozy and beautiful, even the patio.

The Broadway hotel really blew us away. It was built in 1300 or so. It has an outstanding courtyard and landscaping. The staff were flexible. Theye even helped me to find a secluded area for dinner the last evening. We were mesmerized by every sitting area. There were antiques everywhere; I should say ancient antiquities. The coastal hotel was nautical and charming. There were lovely staff there as well! The views of the estuary were stunning. At high tide, the river came right up to the outdoor patio. It was mesmerizing!

Another hotel was very pretty inside and had compelling views of gardens and sweeping lawns. It overlooked the Jurassic coast, as well as a very large beach and piers. It was very far to walk and straight downhill. We could not get any taxi or bus to get to the harbor for our boat ride, sadly. We tried walking, but it was too far. There was no taxi for the return trip either. We had to walk up steep steps and then along a winding garden path back to the top. It was very stressful for me because I have a damaged tendon in my ankle, which hurt me quite a lot. It was very disappointing. However, my husband was thrilled that I made it up the hill. So was I.

There was a mix-up at the hotel about our room. We had discussed with our agent that we needed rooms on the ground floors. They had us on the first floor and moved us at the last minute to a very small corner room with cheap furniture and no space for two people to maneuver. We were both appalled, but fortunately our agent was able to take our call and we ended up in an apartment instead. It had no view other than of parked cars, but it was spacious and modern. It was the best they could do. This hotel was located in Lyme Regis.

Our next stop was Henley on Thames. The hotel was very nice and the two was pretty, but we didn’t arrive until 4.30. There was no Sunday dinner, so went elsewhere. Then we left the next morning at 9.30. The river was lovely to view.

We had fantastic drivers and driver guides throughout London, the Cotswolds, Cornwall, and Dorset back to London.

We missed our tour of Westminster Abbey due to the time change and lack of sleep. Our concierge tried his best to arrange for us to visit it on our last day. I called our travel company and was given the ticket number by email. Westminster Abbey declined because the company it was purchased through refused to confirm it. We were again disappointed. I tried calling the travel company back, left a message for help, but never got a return call.

We may go back again, but I would arrange for someone to meet me at the airport with a wheelchair. I would have been less stressed. That airport was overwhelming and confusing.

I sincerely wished that we did not have the Chelsea Flower Show and Windsor Castle on the same day. I could hardly walk by the end. Our agents offered to change Windsor to a different day, but it was an additional £350 or so. That seemed very unfair.

This was a last-minute trip. I believe I contacted our Zicasso travel company six weeks out and, thankfully, they jumped on it and presented a plan that fulfilled everything we asked for. On such short notice, it was appreciated.

It was our first time in Scotland and our agents did a great job giving us a sampling of all the different areas in Scotland. Our drivers were very good, especially one who had an incredible depth of knowledge of Scotland's past and present. We learned so much and experienced the incredible beauty that is Scotland.

While traveling, we had a few questions and the travel company was quick to help, which was very reassuring.