Barcelona, Madrid, and Lisbon Tours

The trip itinerary and guides provided in Barcelona, Porto, the Duoro Valley, and Madrid were excellent. They were very knowledgeable, professional and personable, and spoke excellent English.

Most of the drivers were very good, but we were surprised that some of them did not provide bottled water for half-day tours (we had to ask and stop to buy it). This was a minor nuisance, but given the price of tours and previous experiences, a simple expectation, as well as having the car cooled down and AC on during hot days when being picked up.​

The tour manager did an outstanding job overall, but could have improved on some specific requests that seemed to be either forgotten or missed regarding an electric scooter/wheelchair we rented that caused some issues during pick-up and drop-off. Otherwise, working with her was a very good experience.

My wife and I have been lucky enough to travel to many places around the world, but our April 2025 journey organized by Zicasso's tour company was easily one of the best. Our agent and her team thought of every detail. All we had to do was show up and enjoy these two beautiful countries!

We went to Four cities: Lisbon, Porto, San Sebastián, and Barcelona. The itineraries were thoughtfully planned to give us great experiences without wearing us out too much. And the guides in each city were fun, knowledgeable, and engaging. The transportation was always easy and on time, and the hotels were top-notch.

We enjoyed the trip. The guides were good, although our guide in Lisbon provided a little bit too much history. But he was very knowledgeable and we enjoyed his tours. The communication with the Zicasso company through WhatsApp was very good and they were very accommodating to upgrading our transport vehicle because our luggage was large. The food tours were good. We enjoyed all the sites that we saw. Barcelona, especially, was great.

We stayed at four hotels. Only the hotel in Porto was a disappointment. The other hotels were good and we were very comfortable. The breakfast that was served at the various accommodations varied in quality, but the breakfast buffet in Lisbon was extremely good. The hotel in Porto was definitely not a four-star facility. The local airline definitely does not have its act together. When we left Barcelona to come home, the line for the airline was about five or six times the length of every other line. I would have definitely been willing to pay a higher amount for a business class seat in order to use the very short line in the Porto airport.

The owners of Zicasso’s tour company were amazing from start to finish. They curated a custom trip for us to Barcelona, Madrid, Seville, Málaga, Toledo, and Granada. They listened to our requests and came up with a brilliant itinerary that included personal drivers, hotels, dining recommendations, and tour guides. They were also so quick to respond to our questions and pivot our plans when needed. This was a very special 30th-anniversary trip for us and they knocked it out of the park.

Zicasso's travel experts did a fantastic job in planning our trip to Spain. We used their services on the front end and back end of our Camino pilgrimage. They helped us to see Madrid, Toledo, Segovia, San Sebastián, and the Rioja wine country. Everything went very smoothly. It was a great trip, with great attention to detail. Muchas gracias!!