Germany Family Vacations & Tours

One word... outstanding! From my first contact with our Zicasso travel agent saying he would be happy to help us plan our trip to receiving our travel documents, he was exceptional. When he first reached out, I shared the purpose of visiting Germany from America was to attend our granddaughter's baptism with family. The purpose was not a trip of a lifetime, but we were interested in adding side trips and shared our interests. He created a perfect itinerary. Our trip included Frankfurt, Heidelberg, Nuremberg, and Munich, with transport, hotels, which were always in the perfect spot, and amazing things to do, with interesting tours and wonderful guides.

Our travel partner was always easy to get a hold of, with a quick response. There was great collaboration and great ideas. We may not have intended it to be a trip of a lifetime, but it turned out that it was! He started as a travel advisor and agent, and ended as a friend.

When all details were complete, he handed over our itinerary and details to his colleague, who was equally efficient and friendly,

I am very grateful he picked up my request when I was browsing around, not knowing where to start in planning this trip … and there was Zicasso … and our agent! Thank you!

Zicasso's tour company created a wonderful winter trip for us. We combined city tours with Christmas markets. It was just the right mix for my family and me. The hotels were very nice and in great locations. Our city tour guides were all friendly and very knowledgeable. Our travels went very smoothly. It was an amazing trip! We plan to use Zicasso again!

We thought the guides were outstanding. We would have paid an additional amount for more upscale properties. Also, the location of the hotel in Munich was some distance from the city center and we would have liked to be presented with other options prior to booking.

A major glitch was that the scheduled tour of The Eagle's Nest could not occur because the site had not yet opened for the season. Fortunately, the great guide suggested the alternative of Herrenchiemsee Palace.

Regarding Neuschwanstein, we requested a "behind-the-scenes" tour, which was listed in the itinerary. I anticipated a tour similar to one my wife took years ago, where they visited areas of the palace that are off-limits to the general public. Instead, we had the "standard" (although interesting tour). Our guide did show us some construction-era photos before we took the tour, which were helpful.