Austria Travel Agents & Reviews

Zicasso's travel expert pulled together a great itinerary and was very responsive to all of our questions, regardless of the time or the day of the week. He checked in with us during the tour and arranged for a birthday cake when we were in Vienna.

We were more than pleased with our guide. He was helpful, always on time, and just a pleasure to be with. He was always helpful with restaurant suggestions and always made reservations for us. He was always ready to help us with our luggage and he even carried a backpack for us during one tour. He even played a "Sound of Music" recording for us while we traveled to Salzburg. It was like we were traveling with a new friend. We would highly recommend our travel company and our guide, We are in the process of planning another tour with them.

I was very pleased with the entire planning of the trip. The communication with Zicasso's tour company was excellent. The meals that were pre-arranged by them were fantastic and we probably would not have found them on our own.

We had a very good pre-trip dynamic with Zicasso's tour agency: positive, constructive, genuine, and open. Very responsive. Very good teamwork. Very efficient.

After the experience, you could tell they truly listened to how we like to travel in terms of everything: pacing, hotels, guides, activities, and quality of local providers.

They know the area and also hold a good/solid network of providers in the area.

There was an "open line of communication with them the whole time through a simple solution (WhatsApp chat).

Their recommendations and reservations were totally on target (food). The guides were very professional. We wanted to take advantage of every day and they made us go to bed really tired (which is a good thing).

This was a five-star trip all the way. We traveled alone, but always knew we had the security of Zicasso's tour company at our immediate disposal, if needed.

The trip Zicasso's travel specialist helped us plan was fantastic. He helped us edit the initial itinerary multiple times, until it was exactly what we were looking for! Everything was well organized, the hotels were great, and the recommended activities were wonderful. If/when planning another trip to the area, we will hopefully be able to use them again.

Zicasso's travel company did a great job planning our trip to the Amalfi Coast and Switzerland. Our agent was very attentive to our requests and suggested other activities we might enjoy. The arrangements went seamlessly, including transportation, private guides, and scheduled tours. We would recommend our agent any time.

This was our first time working with this Zicasso travel agent and we now won't work with anyone else. From helping us develop the perfect itinerary for our interests (low-key, not too busy, focused on nature) and choosing the most incredible hotels for our budget, he went above and beyond, especially when things did not go as planned. Our international flight got canceled at the transfer airport and he worked with us minute by minute to get us to an alternative city and to where we needed to be. I know for certain that we would not have made it to our vacation had he not been able to share his knowledge as the airlines did not help us at all!

After that, and as we wanted a no-worries trip on which we did not have to look at the itinerary, he provided us daily debriefs about what the next day held in store and made sure we had all the information we needed.

His company helps plan trips in Europe, and we wish he also helped with trips to other countries and US cities, as we would use him all the time.