Our Bali Travel Specialists

The trip met my expectations and more. The hotels, guides, and tours were great, and, coupled with our Zicasso travel planner's communication, made this a trip of a lifetime,

Everything was very well arranged by Zicasso's travel specialists. It was a smooth and pleasant experience. The tour guides were always on time. Airport pick-ups and drop-offs were very helpful. The hotels where we stayed were amazing. It was a great experience!

We used Zicasso for the third time and, once again, were not disappointed. We went to Thailand and Vietnam. Our agent helped design our trip and was absolutely wonderful. From hotel to excursion options, he helped us to tailor the trip to exactly what we wanted. He was always available and kept checking on us throughout our trip.
As far as the actual trip, everything was amazing. Our tour guides were such wonderful people who were not only immensely kind, but also so knowledgeable, filling us in on so much of the history of Thailand. We were met at every destination with private transfers that made the trip so effortless. For any minor hiccups (of which there were next to none), all we had to do was contact our agent and his team took care of it immediately. With their assistance, we were able to focus on enjoying our vacation without any stress at all. 
In Vietnam, we were met by a guide in Hanoi, yet another wonderful tour guide who made sure our every need was met and who also provided us a local’s perspective on Vietnam’s history and culture. In Hoi An, our guide was very nice and provided amazing recommendations for places to eat. Our expeditions were all wonderful experiences and our only regret was not being able to stay longer. 
Zicasso has only given us wonderful experiences on the trips we have planned using their services. We are clearly repeat customers and will continue to be so. We can’t wait for our next trip with Zicasso!

We had a fantastic time on our trip. The planning/working with Zicasso's travel consultant was great. The itinerary put together by her was excellent. She kept us updated every step of the way.

Our trip to Japan was wonderful! We particularly liked certain unique events, like the tea ceremony, cooking class, and Ghibli museum access. Having a dedicated driver and guide made getting around and personalizing the trip possible.

Our trip with Zicasso's tour company was nothing short of exceptional. From the start, our travel specialist took the time to really understand what we wanted and created a perfectly paced itinerary that reflected all of our preferences. Everything felt thoughtfully planned and tailored just for us.
What truly set this experience apart was how the team handled the unexpected. When our flights were cancelled, the agent who supported us on-site went above and beyond. He quickly rearranged every hotel and activity, shifted our entire schedule by a day, and extended our trip so we wouldn’t miss anything. He made it all look effortless.
Throughout the trip, our specialist acted as our personal concierge, helping with every schedule change and request with kindness, patience, and professionalism. It made the entire experience feel seamless and stress-free.
We’ve traveled a lot and this was hands-down one of the best services we’ve ever received. A huge thank you to our specialist and agent, and to the entire team at the travel company. We would absolutely book with them again and have already recommended them to family and friends!

Our trip to a Bali was simply amazing and it could not have been better. I contacted three agencies about Bali a few years ago, but we didn’t end up going at that time. When we started to plan our Bali trip this year, we contacted Zicasso's tour company because they had been the most helpful the first time around.

We couldn't be more pleased with the service provided by this travel company. Our trip planner was extremely accommodating to our requests and last minute changes. Our guide was very knowledgeable and we learned a great deal about Balinese culture. Once we booked Visa Zicasso, all our travel plans were taken care of. We stayed at different hotels, each with its own unique attraction. I would highly recommend this travel company for a vacation trip to Bali.