Botswana Travel Agents & Reviews

Zicasso’s travel agent helped create a trip of a lifetime for my wife and me. He asked questions, listened to what we shared, and arranged an itinerary that included nine nights in three camps in Kenya. Each of the camps was unique, but offered the best service we have experienced.

The guides provided us with up-close (literally) interactions with all the African animals, from elephants to lions to rhinos. Our agent’s team on the ground when we landed and, even more importantly, when we had to navigate the Nairobi airport to return, went above and beyond.

For anyone considering an African safari, it would be worth your time to start a conversation with our agent. We look forward to working with him and his team for our next safari trip.

Overall our trip booked by our travel agent was very good to excellent! She was a very professional, knowledgeable and friendly agent that I would recommend to all my friends and family!

Zicasso’s travel agent set up an absolutely fabulous South African trip, encompassing Cape Town sites, history, and winelands, then safari nature reserves!

Everything was perfect, with timing, coordination, and details, etc, as described. The drivers/guides were always prompt, extremely knowledgeable, and entertaining.

We had an incredible vacation; a real "trip of a lifetime”. Our Zicasso trip planner put together a custom itinerary for my wife, daughter, and myself that far exceeded our expectations. They thought of every little detail, making our trip comfortable, exciting, and fulfilling. We had a complex itinerary requiring multiple flights and handoffs between various partners and everything worked perfectly. They paid careful attention to our unique interests as travelers and delivered a one-of-a-kind vacation we will never forget. I will definitely recommend our tour company and Zicasso to anyone planning a trip to Africa.

Our trip to Southern Africa (Botswana and Zimbabwe) was nothing short of amazing! Our travel consultant created a great itinerary and took care of every detail associated with small-craft flights, greetings at airports, etc. The coordination was seamless!

We highly recommend staying at the camps within the reserves as this provides a different experience to the national parks. We felt like we were the only ones there. We were deeply touched by the love and warmth of the resort staff, who go out of their way to welcome you and assist with any needs you may have. Our guide was brilliant, his knowledge, experience, and patience incredible!

This was our second trip through Zicasso and we highly recommend the company for its interest in helping to make our trip a once-in-a-lifetime experience.

Zicasso matched us with two excellent travel agents who were both professional, responsive, and knowledgeable. We selected this travel company. Our agent, Richelle, worked with us to design an itinerary that transformed our wish list into an incredible African journey. Her prompt responses to our questions or needs were greatly appreciated.

We were attempting to see a lot of South Africa and Namibia in only two weeks. Throughout our trip, the accommodations, transfers, guides, restaurants, flights, and activities that Richelle had arranged or suggested were superb. She helped us create a portal for our trip that served as a source of information, pick-up times, e-tickets, and things like our allergies that restaurants knew ahead of time. Additionally, she was there for us as we were traveling in case we had a problem or question. We can't say enough about her professionalism, patience, and genuine concern that our vacation would be everything we hoped for.

Our itinerary was ambitious, but Richelle's preparation made it possible. First, we spent three days at Marataba. The accommodations, food, and staff were first-rate. Our guide on the safaris was excellent and the variety of game we saw was impressive.

The next part of our trip was in Cape Town. We arrived in a storm that the locals called "the storm of the century". There was extensive damage and some loss of life as well. While the storm certainly curtailed some activities, the following days had brilliant sunshine. We had a great time visiting the V&A Waterfront, a colony of African penguins at Boulders Beach, enjoying the gorgeous coastal scenery along Chapman's Peak Drive, and a too-short visit to the Kirstenbosch National Botanical Garden. Our accommodations at the hotel in Sea Point were excellent for location and the professional staff.

After three days in Cape Town, our guide drove us for about an hour to the Cape Winelands. We arranged for two wine tastings in Stellenbosch. The winery was outstanding for the beautiful views and excellent wine. We also saw zebra and impala in the field just in front of the outdoor verandah. We had lunch at a boutique hotel and winery with spectacular views and delicious wine and food. Our accommodations at the hotel in Franschhoek were outstanding. The setting, service, food, and beautiful views were a highlight of our trip. Our room was large and beautifully appointed. An example of their generous hospitality was that all items in the minibar, including a bottle of wine produced at their winery, were gratis. We regretted having to leave after only one night's stay.

Our guide then returned us to the airport in Cape Town for our flight to Walvis Bay, Namibia. We were met by our driver at the airport to transfer us to the hotel in Swakopmund. The hotel was on the Atlantic Ocean and a perfect location to explore the town. The staff was top-notch. Warm, friendly, efficient, willing to help you arrange drivers, restaurant reservations, or figuring out how to work the TV remote.

After three days in Swakopmund, our excellent guide drove us to the lodge in the private Kulala Wilderness Reserve. Once again, the warm hospitality of the staff here and throughout our travels will stay with us for a long time. The lodge is a gateway to the magnificent dunes of Sossusvlei. Our guide was outstanding. He was an excellent driver over some awful roads and sand, and the depth and breadth of his knowledge were impressive. He cooked us a lovely chicken and salad lunch out in the desert. He drove us to Windhoek for our flight back to Johannesburg and our return home. 

There will be many wonderful things to remember about our journey in southern Africa, but Richelle's excellent guidance and the warmth of the African people are what will stay with us the longest.

What a phenomenal experience. This trip felt overwhelming during early planning. The cost associated with visiting a new continent (Africa) and countries across the globe in remote locations (South Africa, Botswana, and Zimbabwe) gave me pause and was a big hurdle. Finding Zicasso and connecting with their travel company made this dream trip a reality.

I connected with our agent early. He asked questions about the way we like to travel and priorities for the trip – what we wanted to see, how important location and accommodations were, etc. From there, an itinerary was mapped out, a few tweaks were made, and we confirmed! We had just the right amount of communication to feel comfortable and confident as the trip got closer. I'm a big fan of the travel portal app our company uses.

As we headed out, I knew we had set the stage for an adventure to remember. The story of the trip that unfolded was a true blessing. Every experience felt like a once-in-a-lifetime gift – the people we met, the wildlife we saw, the places we stayed were all out of a storybook.

Zicasso’s tour company did an outstanding job planning our three-week vacation and safari through South Africa, Namibia, and Zimbabwe. Our agent patiently worked with us through a number of iterations.

The selected lodges and hotels were immaculate. The service at each lodge was second to none. The activity schedules were planned accurately. Our guides, rangers, pilots, and many others involved in our activities were knowledgeable, extremely friendly, and had a high degree of experience. We always felt safe and well taken care of.

While our planned schedule was tight, we never felt pressured or stressed by the local tour guides. Our agent’s planning allowed us to maximize our experience. For instance, making sure we get to Inyati in time for the afternoon game drive on the day of arrival. She was always on top, checking in multiple times and making sure we got the best service possible.

We can strongly recommend our travel company, specifically our agent, and thank them for making this trip unforgettable.