Charlotte's Travel Agency
Based on 38 reviews
Destinations:
Verified Review
Charlotte and the team at the travel agency worked collaboratively with me to design "the trip of a lifetime" in Japan for our family, which included three children aged 15, 12, and 8. Charlotte was incredibly responsive and friendly in designing the trip, and our communication before and during the trip was extremely helpful.
We had outstanding guides and an itinerary that balanced adult and child interests. Our accommodations met our expectations, even exceeding our expectations in some instances. We could not be happier with our experiences, and had an overall luxurious experience, worth every penny.
Denny's Travel Agency
Based on 5 reviews
Destinations:
Verified Review
Our planner provided us with an imaginative itinerary that we would never have imagined ourselves. She was responsive with her suggestions and answers to our questions. We had planned to stay in Shanghai and perhaps to go out to one of the water towns, then our planner suggested that we think a little bigger and go to Huangshan and stay for three nights. We loved the boutique hotel, probably our favorite place.
Our trip required a lot of moving around, however our three guides and drivers got us to and from each location without a single misstep. We didn't waste a minute trying to figure out our logistics, and I would say that each one went above our expectations. Also, the Shanghai itinerary got us to the top spots without a hitch.
The only thing I would fault is that our guide in Huangshan did not speak English as clearly as we would have liked, but he certainly did his best. All three guides were soft-spoken, personable, and attentive to detail.
Also, while knowledgeable about China, none of the guides were academic or history experts. But we have no complaints!
