Eli's Travel Agency
Based on 57 reviews
Destinations:
Verified Review
From the beginning to the end, the team was very accommodating and welcoming. Eli listened to all my likes and dislikes over the phone and made a fantastic itinerary for the group. She was also available via text or phone anytime I had a question. She handled getting the visas for us, which took a lot of stress off my plate. She was also available via WhatsApp while in Cuba. She checked in with me to see how the trip was going and was able to make my mother's birthday celebrations very memorable while we were there. Eli was also in contact with me when we returned from Cuba to hear all about our time there.
We had two drivers. The cars were really cool to drive around in. They were very protective of our group and were safe drivers. They kept us safe when in the market shopping and assisted the elderly lady in our group while walking on the cobblestone streets and stairs.
We had our personal tour guide for the whole trip. She was knowledgeable, funny, down to earth, and had a great deal of patience with us. We were a group of four women and often ran 10 to 15 minutes late for every dinner. We also had an absurd amount of allergies (gluten, garlic, lamb, beef, pork, and eggplant), which she communicated with each restaurant. Happy to say none of us had an allergic reaction. Galia also spoke excellent English, making communication easy.
The hosts at our accommodations were so welcoming and provided entertainment every night and morning. We haven't laughed that hard in a long time. Breakfast was provided every morning at Ivan's. We also enjoyed his dog, Brown. We visited various sites, including the Fidel Castro museum, art factory, Havana Club, Hemingway's, the Tropicana, Trinidad, old Havana, the beach, and the mosaic region, Fusterlandia.