East Africa Travel Agents & Reviews

Fantastic job! Zicasso's travel specialist set up 28 days with flights, drivers, etc, and not a thing went wrong. She understood my needs and tailored the trip expertly.

My family of six, ages 12 to 72, visited Kenya for an extraordinary 10-day trip in June 2025. Zicasso put us in touch with our travel company, which provided an itinerary and quote after interviewing us. We live in Indiana, and it was easy to conduct business with them via the internet and phone. Every one of us had a wonderful time.

We stayed at three locations in luxury tented camps. The accommodations were great and we enjoyed the friendly staff and managers. The meals at all three camps were creative and delicious. All the transfers were professionally done and on time.

We did not expect to see so many animals and get so close. What really made the trip great were the outstanding guides. They were tremendous in knowledge and service. I highly recommend using our travel company and considering the camps we stayed at.

Zicasso's travel agent is a superstar. We really didn’t know where to go and what to do in Africa, so his excellent advice was critical. We did exactly what he recommended and, as a result, our trip was just perfect. We are eternally grateful.

The trip to Kenya and Tanzania was absolutely amazing! The itinerary chosen for us was perfect and checked off all the things I wanted to accomplish on our first safari. Zicasso's tour agency was the best to work with. They offered great suggestions and were very responsive to all our questions and concerns!

Communication with our Zicasso travel team was fantastic. They were very responsive to all questions and calmed any concerns we had.

We were met at the airport by our travel agent, who was our guide for the week. He was amazing! He ensured we had the best experience possible – we traveled and explored on our schedule, making sure we saw all the animals and sights we wanted to see.

The Serengeti was everything I imagined it would be. The plains were alive with all kinds of animals, and watching the cheetahs, lions, and leopards hunting was magical. We didn’t see them catch anything, but it was still fantastic to see them in action.

We were there during a drought, so the Great Migration hadn't started yet, but it started raining and we saw thousands of animals gathering to start their long trek. It was a beautiful sight.

Our agent did his best to ensure we saw the Big Five – elephant, leopard, buffalo, lion, and rhino, and we managed to see four of them on our first day out in the Serengeti. We had to wait until the last day in the Ngorongoro Crater to see a rhino, but it was worth the wait.

It was the best vacation I have ever had and our travel agent was a big reason why.

Thank you to our travel team!

The trip was absolutely wonderful. Thanks to our travel planner and guide, we were able to fit so much adventure into 12 days. Communication was always prompt and our planner quickly answered all of our questions leading up to and during the trip. The transfer from our Kenya guide to our Uganda guide was seamless. We had an issue with logistics in the last few days, but our planner helped us solve it quickly.

The only thing I would suggest they do differently: Our communication leading up to the Uganda portion of the trip was with the operations manager. We didn't meet our guide (or know they weren’t the operations manager) until the morning we left for Kibale. It would have been nice to have some communication with our guide beforehand as there were a couple of things on the itinerary (prepared by the manager) that our guide seemed not to know anything about, namely a game drive in Queen Elizabeth Park.

We had a wonderful time in Tanzania. Zicasso's travel expert and her support staff provided all the necessary information we needed. Our driver in Tanzania was friendly and well informed.

This was our first safari as a group of six friends, and from the moment we connected with our Zicasso travel company, they were fantastic. They were always eager to accommodate all our wishes.

We had a call with them and shared that our main goal was to see as much of Tanzania's wildlife as possible and end our trip relaxing on Zanzibar's exquisite beaches. The first itinerary they sent us was perfect and we trusted their expertise on which parks to visit.

Thanks to our travel company and their staff, we had the most amazing first safari experience.