East Africa Travel Agents & Reviews

The trip of a lifetime. Far exceeded our expectations. Our tour guide was outstanding. His knowledge of animals, birds,  plants, and the people was incredible. A wonderful personality. Every day our vehicle was spotless; quite a feat considering all the dust. Each accomedation was unique and different from each other. This was a custom designed safari by the travel agency and was unique and wonderful. We experienced things a normal safari would not.

Jessica and the team were excellent. The trip was awesome and the arrangements were second to none.

The trip was great. We got to see everything we wanted to see, including the big five and the migration of large herds of wildebeests and zebras. 

The travel company was extremely helpful. The pre-trip prep was very thorough, but the true test came when I lost my cell phone in Mara towards the end and then our return flight was unexpectedly canceled. So I was stranded in Nairobi with my 12-year-old, having almost no means of communication with the rest of the world, and the rebooked flight was not until five days later.

The travel agency worked with local providers and put together a three-day side trip for us to go to Lake Nakuru to see rhinos, rebooked our local transportation, and made sure a local agent would be at the airport to help us when we departed — and they made all the arrangements within a day. They helped make a really stressful situation a lot easier to deal with.

Kathy and I have traveled extensively and have used guides from Zicasso at least half a dozen times. I can honestly say that Dan and Mandy at the travel agency are the best team we have ever experienced. 

We just returned from a 16-day East African adventure that was nothing short of amazing. Every trip detail was planned for us and there wasn't a single moment that didn't go according to plan. Dan acted as our personal guide, and not only was he a pleasure to be with, but he also planned a number of small surprises throughout the trip that just blew our group away. 

Every part of the trip was custom-planned, from our tent camps and game drives to our hikes through the Rwandan mountains to see the gorillas. Our trip focused on Kenya and Rwanda, but Dan's knowledge of the animals, local cultures, and political history has us hooked on Africa. We will soon begin planning our next visit and this travel company will be our team again. Can't wait for our next adventure.

Maurice did a great job organizing our trip. Our itinerary was thoughtfully planned and the communication to prepare for our trip was superb. We landed in Nairobi and spent one night there before heading to the national parks. Our hotel room was specially decorated for our honeymoon, which we appreciated.

Our first safari was at Maasai Mara. The game drives were spectacular and our guides were very knowledgeable. We highly recommend the balloon safari; it was our most memorable experience. The camp was very nice and the staff extremely friendly. However, we were told the camp was equipped with WiFi, but upon arrival, we learned there was no WiFi there. We ended up paying for an international data plan for three days.

Our next stop was the Serengeti. The driver we were supposed to meet didn't show due to car trouble. Instead, another driver met us, but he was late and not familiar with our itinerary. We got lost while driving to our campground and it took us three hours to locate it. We were too tired to go on the half-day game drive. 

The next day, we had a full-day game drive and saw many animals, making the safari unforgettable. However, our car broke down on our way back to camp and we had to take a detour to a checkpoint to get it fixed. We highly recommend the Serengeti Camp. It was our best lodging experience and the staff were unbeatable.

Our last safari was at Ngorongoro Crater, which was another unforgettable experience. Although we wished we could have spent more than a couple of hours there. Zanzibar was a great way to end our trip and our hotel was a perfect spot for relaxation before heading home.

There were a couple of mishaps during our trip, some of which were uncontrollable and not a result of planning, but overall, we are very happy with the experience. Thanks to Maurice and our travel company for everything!

My wife and I used this travel company for our honeymoon and we couldn't have had a better experience. From the beginning, our travel specialist was extremely responsive, listened to our needs, and steered us away from bad ideas.

The trip was in two parts. In Cape Town, our itinerary was full, but left a few days for self-exploration. Must-dos are the food tour and the wine train in Franschhoek.

Our favorite was the second part, the safari in Kruger. We stayed in two game reserves near there. Each location had top-notch service, food, and game sightings.

The best part of using our travel specialist and her team was not just the trip planning; the transfers were well-communicated and executed. We truly did not have to worry about a thing, while also getting great value. Five stars for everything.

We had an amazing trip. Kirsty and the travel agency were a joy to work with and made the entire process of planning what was a complicated trip seem effortless. From the very beginning, Kirsty listened to our goals, understood our limitations, and was able to create an incredible itinerary. Even when we had an unexpected life event and had to pivot our trip slightly, she took it in her stride and made the necessary changes without hesitation. Trying to visit three countries in one trip seemed ambitious, but with Kirsty's oversight, it happened.

With the exception of the transfer from the Israeli border to the Jordan border, all were seamless. The people we interacted with through the arrangements made by the travel company were wonderful. We did not have a single negative interaction with any of our drivers, guides, or aides at the transfer points. I would highly recommend this travel company.

Andre did a great job of organizing our trip. He listened to our needs and adjusted the itinerary to accommodate our desire to be more inland/forest-oriented than beach-oriented. All the guides were excellent, as were the hotel accommodations. The guides were always on time and clear about expectations.

We didn't know what to expect in Madagascar. We were surprised by the abject poverty and the general backwardness of the culture, which has been exacerbated by corrupt leadership and the legacy of foreign colonization (in this case, France) that siphoned out the resources and left the people mired in their impoverished state. Our trip started in Uganda, which is considered a third-world country, but compared to Madagascar, it seems like a fully developed place.

We probably enjoyed the camp near Ifotaka the most due to the accommodations, the daily walks in lemur country, the food (the chef was amazing), and the staff, who were very cordial and helpful. We enjoyed our stay in Andasibe, but did not see nearly as much wildlife as we had hoped. The hotel in Tana was a unique and wonderful experience, and the other hotel in Tana was also very nice.

One point that should be made to anyone traveling to Madagascar is that the trip can be grueling if you're trying to see as much of the country as possible in a relatively short period of time and don't want to just hang out at the beach. The flights within the country are on prop planes and some of the road journeys, like the three-hour drive from Fort Dauphin to the river country or the five-hour drive from Tana to Andasibe can be very long and on treacherous, hole-filled roads that would be considered impassable in the US. These journeys can be exhausting.