Mahmoud's Travel Agency
Based on 190 reviews
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Verified Review
I would have given 4 1/2 stars but there was no option. My husband and I took a 2-week trip to Jordan using this travel company. The owner was very responsive and accommodating. Our private trip included an array of hotels with a driver and guide. The car was comfortable and in good condition. We liked the driver very much and he was fluent in English. The hotels were exactly what we hoped for. We were always met on time. The reason for losing 1/2 star was a poor quality guide who didn’t even allow us a full day of touring, which we were supposed to have. The guide misstated facts, told tall tales, and tried to give us a shorter itinerary than agreed to. Each time we stood our ground, he called the travel company to make sure they would pay. The travel agent was available to tell them it was paid for and to take us where we wanted. We did not contact the agency while in Jordan to let our agent know what was happening was different than promised. He would have gotten us a different guide had he known. He asked for feedback when we arrived back in the USA. I told him about our experience with the guide and he was saddened we didn’t let him know at the beginning of the trip, my fault. The guide will never work for him again so this won’t happen to anyone else. I would definitely use this travel company again but I would communicate if something was off.
Mary's Travel Agency
Based on 67 reviews
Destinations:
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Mary planned a terrific trip for my sister and myself. The two best parts were thanks to Mary and her choice of guides while touring Cairo and Luxor. They were so knowledgeable about the kings and Pharaohs and every temple and mausoleum, both Egyptologists to the max, and both lovely gentlemen. Her hotel choices were perfect as well.
Not on her, but I would have done our trip without the "cruise down the Nile." I really didn't enjoy that at all. A drive to Luxor from Cairo would have suited me better, and then a drive to Abu Simbel, which was not offered or mentioned, would have been a much better choice for me. But all in all, a wonderful trip!
Chris' Travel Agency
Based on 36 reviews
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Verified Review
The trip itinerary was very well thought out, and the company was always attentive to our requirements. The attention at the airports was excellent and the guides were attentive and explained well.
Some vehicles could have been more comfortable since we had long road trips. The Nile cruise was very pleasant, but we would have expected a more luxurious or better-maintained boat. This was made up for by the service of the staff.
Kirsty's Travel Agency
Based on 86 reviews
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Verified Review
We had an amazing trip. Kirsty and the travel agency were a joy to work with and made the entire process of planning what was a complicated trip seem effortless. From the very beginning, Kirsty listened to our goals, understood our limitations, and was able to create an incredible itinerary. Even when we had an unexpected life event and had to pivot our trip slightly, she took it in her stride and made the necessary changes without hesitation. Trying to visit three countries in one trip seemed ambitious, but with Kirsty's oversight, it happened.
With the exception of the transfer from the Israeli border to the Jordan border, all were seamless. The people we interacted with through the arrangements made by the travel company were wonderful. We did not have a single negative interaction with any of our drivers, guides, or aides at the transfer points. I would highly recommend this travel company.
Mohamed's Travel Agency
Based on 65 reviews
Destinations:
Verified Review
We had a great trip with only a few glitches, which we would expect and were resolved quickly. The guides were outstanding, very competent, and gave us insight into understanding the culture and history of Egypt and Jordan. We felt very safe as we traveled.