Germany Travel Agents & Reviews

An incredible and well-designed trip. A great snapshot of German culture and history. Everyone at the travel agency was amazing and very prompt with responses to our queries. 

Our guides in Berlin were very knowledgeable and helpful. It was a great way to see Berlin. Our guide in Munich was great and helped tailor the day to our needs. The guide who was with us in Garmisch-Partenkirchen and Rothenburg was amazing, great company, and incredibly knowledgeable. It was the trip of a lifetime. Great restaurant choices and amazing hotels and bier gardens. It couldn't have been any better. 

We highly recommend this agency. Thank you to everyone at the travel company for their support during our trip. Our travel concierge was great and very helpful at adjusting dinner reservations, etc. We hope to travel with this company again.

This travel company was good, but I wish I had vetted another agency to really know which was the best and offered the best deal.

Robert, the owner of this travel company, was certainly very personable and knowledgeable about Italy and arranged our visits to Barcelona, Spain, Venice, Florence, Rome, and Positano, back to Barcelona and home. We wanted to see the sites, but we were sometimes on two tours a day, which was a lot, but we realized that decision was ours.

All the hotels were good and close to where we needed to be. The best hotel was the one in Barcelona. The hotel, its location, and staff were excellent, and I would highly recommend it to others visiting Barcelona.

Wow, what a fantastic trip we had to Switzerland, which was perfectly planned by the attentive and detailed Devaki. We interviewed three or so travel agents to help us, a husband and wife and four adult sons, with our planning. We wanted to see the beauty and landscape of the countryside and mountains. We wanted to explore, hike, and be in nature. We also wanted nice hotels, transportation, and cuisine. We had an extensive list of places we wanted to see.

Devaki listened, took notes, asked questions, shared her experiences, and created a trip and itinerary encompassing all that we asked for and then some. Dev and her team are outstanding. Their attention to detail is above and beyond. The knowledge her team has of the destinations and travel, in general, came through with a well-planned trip. 

The response team they have in place is so helpful when questions or concerns arise. They responded quickly and took care of any and every issue that came up, which were very few, maybe just one. I would not hesitate to recommend Dev and her team, and I would certainly use them again.

We traveled with this travel company in 2019 and had an extraordinary trip. Everything about it was excellent. This trip was fine, but not excellent. We were already in Europe before the detailed itinerary was available to us. We had to shorten our trip from the initial proposal. In shortening the trip, we inadvertently left out one of the primary reasons for the trip - a visit to the Dolomites.

It would have been helpful if our travel agency had made us aware that the choice of going to Merano instead of Brixen would rule out a visit to the Dolomites, since it is just too far away. This trip just felt like it was put together rather last minute, despite us reaching out months and months in advance for a proposal.

While we had first class tickets from our starting point in Innsbruck, our travel company did not/was unable to reserve seats, so we stood in an overcrowded train hallway for two hours to Bolzano. The train was oversold. Not a great start to the trip.

We also would have appreciated more details about excursions-such as how long they would last. Or that there was a 1.5 hour break between the visit to Doge's palace and the tour of St Mark's basilica.

A few of the guides/tours were excellent. Several were just ok and we would not recommend them to other travelers. The guide in Merano was ok, not great.

The Alpaca/Llama hike listed as taking place in an alpine meadow, actually involved walking the animals on a rope down sidewalks, through town, ending at a picnic table. Our guide was very personable, but this was not the special relaxing outing we imagined.

The guide in Venice used our 4 hours there to show us two churches, kept checking her watch and took us to cicchetti in a rather dirty, unused outside restaurant. Would not recommend it again.

Murano was ok, interesting to see how the glass is blown, but then turns into a selling event. Burano had one woman making lace, but that and just wandering around was the extent of our tour.

Our family planned a German ski vacation about a year ago and looked to Zicasso as our guide. The suggestions from our travel planner and his German team made the trip one we will always remember. We did experience some issues with the planned guides, but resolved them without detracting from the enjoyment of the day and our planner made it right at the end of the trip.

The Garmisch area we visited and the quaint villages we traveled through on our way to Innsbruck were truly awesome. It was just what we hoped for and we received such personalized service that we will use Zicasso again. We highly recommend this travel planner for anyone's German adventures.