Iceland Travel Agents & Reviews

The Zicasso tour operator’s service was excellent. Our contact was always available to answer our questions before and during our trip. He developed a comprehensive itinerary with detailed travel information. We appreciated his many alternative activities, which gave us a lot of flexibility during our trip. We thought all of the lodgings that were pre-arranged were well located and comfortable. We would definitely recommend this travel company and our contact to plan a trip to Iceland.

This was the first time I'd used a travel agency and it was money well spent! There is so much to do in Iceland and I felt overwhelmed when trying to plan myself.

Providing the agency with our budget and being able to not stress about planning was amazing! Our week-long trip was perfectly smooth and we were able to see and do so much!

The last day of the trip was my favorite, when we did an extreme lava cave tour (totally wouldn’t have picked this on my own) and saw the Northern Lights in all their glory from a yacht!

We would definitely recommend Zicasso’s agency and when I plan my next trip, I will see if they can assist me again.

I had the pleasure of having Harpa as my travel specialist. This was my very first solo international trip and I was extremely happy with Harpa's knowledge of Iceland. She designed the perfect trip. I explained to her my interests and the things I wanted to do. Harpa was very attentive to all my questions and concerns. I really appreciated her checking in on me while I was there. I couldn't have done this trip without Harpa.

We had a great experience with Zicasso’s travel agency in organizing the trip to Iceland. Our agent even helped us book a last-minute helicopter ride over the volcano that was erupting. It was an absolutely amazing and unique experience. I also appreciated wise advice during planning when I wanted to do activities not appropriate for summer weather (which I did not realize).

All aspects of the trip were seamless. Everyone and every activity was on time and fun. The travel app was great, having all the details of the itinerary, as well as guidance on clothing, restaurants, etc. We highly recommend our travel company to anyone looking to visit Iceland.

I can't say enough amazing things about working with Zicasso's travel partners! They met and exceeded all of our expectations as they helped my wife and I plan our dream honeymoon to London and Croatia in June. They were there every step of the way and left no stone unturned regarding coordination, communication, and execution. From the beginning, their team asked thoughtful and in-depth questions to really learn about the things we would like to do, while giving their honest opinion on any idea we had. All of their third-party travel partners, who assisted us along the way in each location, were also amazing. I would highly recommend them to anyone planning their next trip, as we plan to use them for all future travel. Thank you!

We had a fabulous time in Iceland and could not have been happier with the Zicasso tour company. Right from the beginning, the agent was very helpful in providing itinerary recommendations for the time we had and the budget we set. It was our first trip to Iceland, so his guidance was very much needed and appreciated. Everywhere we stayed was great. The accommodations were comfortable. The food was wonderful. The staff helpful.

After flying in overnight, we went straight to the Blue Lagoon from the airport, a great way to dive into Icelandic hot springs and ease jet lag. While in Reykjavík, we enjoyed a food tour, shopping, and time on our own.

We were picked up by our guide, who took us out for five days along the Reykjanes Peninsula, Golden Circle, and the southern coast. The most magnificent waterfalls were seen all along the way – Gullfoss, Seljalandsfoss, and Skógafoss, to name only a few. Geysers and hot springs marked a number of areas. Volcanos and lava fields were simply otherworldly. The vastly different terrain we covered in a fairly small area was incredible. A trip to Iceland would not be complete without a hike on a glacier, which we did! Our guide made the trip fun and exciting, while exercising a wonderful sense of humor along the way.

I will discuss the experience in phases. The experience itself was overall a five, but only due to the service provided once there.

Booking and presale: Communication was great. I worked with Kjartan directly and he provided lots of information. Pricing came quickly and there were reminders to book due to things selling out.

Once booked, communication slowed to a crawl. We did not get a complete itinerary until a day before we left. Part of this delay was because we were waiting on a cancellation to book our final hotel, but it was stressful. I was told, "Don't worry, I have it taken care of", which held zero weight when I hadn't met the person in person. I asked direct questions that were not answered directly for days to a week. I feared making the final payment, feeling like we may have been scammed with our down payment. The only thing that made me feel secure was that it was through Zicasso and they would back their agents/tours. I was given the WhatsApp of our tour guide and information about what happens at pick-up only after I asked for it. Ahhhh!

Arrival: In a complete turn of events, the rest of the trip was bliss. Our guide and Kjartan showed us all the majestic beauty of Iceland. They accommodated every request and suggested things when we were noncommittal. Our guide became a part of our family on the trip. We sang songs, went out to dinner, and took endless photos and videos together. She could not have been more kind, welcoming, and gracious. Our three-year-old son fell madly in love with her and she and him created a special bond. Our tour could not have been better, with times being booked and times of rest. We always felt like our guide would take care of us. I could not be more thankful for her.

Overall: I would highly recommend this travel company to friends/family, but push for what you need prior to the visit.