Our Italy Travel Specialists

Our Zicasso travel specialist was great on all the trip recommendations and planning! While we were on our trip, we encountered an airline and train delay, and she was able to move things around to quickly accommodate the scheduling issues. We also requested a few add-on changes, like visiting the Duomo in Milan, and they were able to get tickets quickly. In all, I would definitely use them again!

We just got back from an amazing two-week vacation with our children and our eight-year-old granddaughter. The travel specialists at Zicasso's tour company were incredibly knowledgeable, responsive, and professional. They took all of my ideas and managed to incorporate them seamlessly into our itinerary. I had quite a few requests and even made some last-minute changes, which they accommodated without any hesitation. One specialist, in particular, was exceptionally kind and helpful!

The organization of the trip was smooth and effortless. The transportation, drivers, and guides were all top-notch! We traveled in clean and well-maintained Mercedes vans, with well-dressed and personable drivers. The local guides were not only knowledgeable, but also spoke English clearly, sharing fascinating insights that allowed us to dive deeper into the history and culture. The hotels we stayed at ranged from good to very good. If I were to plan this again, I might choose a different location in Rome; the area was a bit congested and the hotel could use some upgrades, but it was conveniently situated.

The wine tastings were enjoyable and dinner at the vineyard was truly magical! Our standout activities were the cooking classes in Florence and Rome. The chefs were professional and imparted a lot of knowledge, giving us valuable skills to take home.
The highlight of our trip was definitely the private boat charter in Capri! We had a perfect day on a brand-new yacht, with an experienced captain and crew who took us to hidden caves away from the crowds, allowing us to swim in stunning locations. It was an absolutely fantastic trip!

Zicasso's trip planner was great to work with. Her planning was very detailed and well thought out. She kept in touch with us throughout the trip.

Nice

From the beginning of the planning stage, communication from Zicasso's travel agent was amazing. She was knowledgeable and professional in choosing the places to visit, stay, and tour. Any questions I had were answered timely, even with the differing time zones. Our trip was our first to Italy and she was able to make it memorable. I would highly recommend our agent and Zicasso for trip planning and will let friends and family know what a great experience we had.

My husband and I had utilized the services of Zicasso for prior journeys to Italy, Southeast Asia, and Australia/New Zealand. For our recent trip to Matera and Puglia, I requested an agency located in Italy that specializes in travel to Italy. We selected a company that was on a magazine’s A-list of travel advisors.
Our travel consultant listened to and respected my requests for certain activities (private food, historical and boat tours, wine tastings, cheese making) and types of accommodations (properties that offered a shaded area to relax and read). She also emailed answers to my numerous detail-oriented questions (the curse of having personally worked as a tour guide). She sent a lovely gift to our first hotel and called halfway through our vacation to check in with us. Communication via text with WhatsApp was convenient and used frequently. Most importantly, when we had a problem with one of our accommodations, she followed up (even after our trip had ended) and graciously offered some compensation.

The trip was amazing all around. Incredible. The service and itinerary were perfect. We highly recommend Zicasso's travel company.

I don't know where to begin. The team at the Zicasso travel company was amazing. I spoke to several agencies, but they were the only one that made it a point to get to know me and learn about my family and what we wanted to do on our trip.
The personalization and communication were amazing, starting from the first email. The trip they helped me plan made memories for us that will last a lifetime. Everything they did and scheduled was perfect. The itinerary was followed to a T. Everything they planned, from the pick-up to the hotels to every excursion, was exactly how it was stated. We never waited for a ride or a guide, and the hotel choices were all incredible. They were available and responsive if we had any questions along the way and let me know the names and numbers of all the contacts we needed while there. They were extremely professional and amazing at what they do. I have passed their name on to everyone who has asked me about our trip and will continue to do so.