Our Italy Travel Specialists

We just got back from an amazing two-week vacation with our children and our eight-year-old granddaughter. The travel specialists at Zicasso's tour company were incredibly knowledgeable, responsive, and professional. They took all of my ideas and managed to incorporate them seamlessly into our itinerary. I had quite a few requests and even made some last-minute changes, which they accommodated without any hesitation. One specialist, in particular, was exceptionally kind and helpful!

The organization of the trip was smooth and effortless. The transportation, drivers, and guides were all top-notch! We traveled in clean and well-maintained Mercedes vans, with well-dressed and personable drivers. The local guides were not only knowledgeable, but also spoke English clearly, sharing fascinating insights that allowed us to dive deeper into the history and culture. The hotels we stayed at ranged from good to very good. If I were to plan this again, I might choose a different location in Rome; the area was a bit congested and the hotel could use some upgrades, but it was conveniently situated.

The wine tastings were enjoyable and dinner at the vineyard was truly magical! Our standout activities were the cooking classes in Florence and Rome. The chefs were professional and imparted a lot of knowledge, giving us valuable skills to take home.
The highlight of our trip was definitely the private boat charter in Capri! We had a perfect day on a brand-new yacht, with an experienced captain and crew who took us to hidden caves away from the crowds, allowing us to swim in stunning locations. It was an absolutely fantastic trip!

The trip was absolutely beautiful and well planned. Zicasso's travel expert did a fantastic job and she was on top of everything. She texted me every night with the next day's plans. The only negative aspect of the trip was that the Sorrento hotel had no air conditioning. The rooms and lobby were extremely hot, hovering around 80° day and night.

We loved our trip and working with Zicasso's tour planner and her team. The guides she used were the best!! We would definitely travel with them again!!

This was our first trip using Zicasso, so we were not sure what to expect. But our trip to Italy that was set up with the help of our travel company was terrific! We had a fabulous time and would certainly use the company again if we have the chance.
Our agent was extremely responsive and helpful before and during the trip. This helped relieve any stress we may have had, since we were not familiar with the places we were traveling to. And the recommended/selected vendors for transfers, tours, etc., met our needs very well.

Trip was fantastic. Giuliana from the travel agency was amazing to work with from start to finish. We felt well taken care of.

We are very grateful for the work and guidance provided for our vacation. We would definitely recommend your services to our friends and family. Returning home, we are more relaxed, having had fewer worries and decisions to make during our trip. Thanks again! See you next time!

My husband and I had utilized the services of Zicasso for prior journeys to Italy, Southeast Asia, and Australia/New Zealand. For our recent trip to Matera and Puglia, I requested an agency located in Italy that specializes in travel to Italy. We selected a company that was on a magazine’s A-list of travel advisors.
Our travel consultant listened to and respected my requests for certain activities (private food, historical and boat tours, wine tastings, cheese making) and types of accommodations (properties that offered a shaded area to relax and read). She also emailed answers to my numerous detail-oriented questions (the curse of having personally worked as a tour guide). She sent a lovely gift to our first hotel and called halfway through our vacation to check in with us. Communication via text with WhatsApp was convenient and used frequently. Most importantly, when we had a problem with one of our accommodations, she followed up (even after our trip had ended) and graciously offered some compensation.

This was our first time working with this Zicasso travel agent and we now won't work with anyone else. From helping us develop the perfect itinerary for our interests (low-key, not too busy, focused on nature) and choosing the most incredible hotels for our budget, he went above and beyond, especially when things did not go as planned. Our international flight got canceled at the transfer airport and he worked with us minute by minute to get us to an alternative city and to where we needed to be. I know for certain that we would not have made it to our vacation had he not been able to share his knowledge as the airlines did not help us at all!
After that, and as we wanted a no-worries trip on which we did not have to look at the itinerary, he provided us daily debriefs about what the next day held in store and made sure we had all the information we needed.
His company helps plan trips in Europe, and we wish he also helped with trips to other countries and US cities, as we would use him all the time.