Our Italy Travel Specialists

This was our first time working with this Zicasso travel agent and we now won't work with anyone else. From helping us develop the perfect itinerary for our interests (low-key, not too busy, focused on nature) and choosing the most incredible hotels for our budget, he went above and beyond, especially when things did not go as planned. Our international flight got canceled at the transfer airport and he worked with us minute by minute to get us to an alternative city and to where we needed to be. I know for certain that we would not have made it to our vacation had he not been able to share his knowledge as the airlines did not help us at all!
After that, and as we wanted a no-worries trip on which we did not have to look at the itinerary, he provided us daily debriefs about what the next day held in store and made sure we had all the information we needed.
His company helps plan trips in Europe, and we wish he also helped with trips to other countries and US cities, as we would use him all the time.

The entire experience was nothing short of exceptional. From the very beginning, we had the pleasure of working with Zicasso travel agents, who went above and beyond to make sure every detail was accounted for. They were incredibly accommodating, adjusting our itinerary to fit the needs of everyone in our family.
Every tour guide and driver we had along the way was phenomenal in their own unique way. They each added something special to our trip. The activities were well thought out, engaging, and perfectly paced, and we especially appreciated the excellent food recommendations. We did not experience one bad meal.
This was truly a stress-free, memorable journey, thanks to the thoughtful planning and dedication of our travel company. We would highly recommend them for anyone looking for a smooth and enjoyable travel experience.

The trip was amazing. Zicasso's travel agents were extremely organized and detail-oriented. The accommodations, tours, and restaurants were terrific.

The entire nine days of travel from Slovenia to Montenegro were seamless as far as being picked up at the arrival airport and departure as planned. Transportaion was on schedule, which was important to me in a foreign country and eliminated any stress. Each private guide and/or driver throughout our trip was courteous and spoke English, which avoided any misunderstanding about all the wonderful sites we saw.
Lake Bled was absolutely wonderful. The guide parked the van at this family home four blocks from the lake and introduced us to his mother and sister, who welcomed us, and we saw how they lived in this beautiful village. The walk of four blocks to the lake also gave us the opportunity to see more of this quaint place to live. Since the lake does not allow power boats, we and about 20 other people were rowed to the island, where an ancient church was located. We found out that this family, in the past, were the caretakers of the island and our tour guide had to row himself to the shore to go to school and, in the winter, skate to school every day.
Next, we were driven to the castle on top of a small mountain, which had a perfect, 360-degree view of the area. Beautiful!
The next day we went to Plitvice Lakes National Park, with too many waterfalls to count and water that looked as crystal clear as any natural water I have ever seen. The four-kilometer walk upstream was nothing like I've ever seen in the USA.
We spent the night in a wonderful mountain lodge, with individual lodges and an upper-end-style bed and breakfast theme.
Split was a city with parts dating back to the third century, with many Roman influences in its many buildings.
Mostar in Bosnia was very interesting and had a central arch-style bridge which seemed to be a central point for all to see. There was so much we saw that it is too much to describe here.
We also stopped at a wine tasting at the most modern winery I've ever been to. It even had 12 guest rooms, with a pool.
On our way to Dubrovnik, we stopped at Ston to have an unbelievable lunch. At the restaurant, we had an oyster tasting of fresh oysters being farmed several hundred yards from the restaurant. We were served oysters three ways, from raw to fried and baked, and they were the best I will ever eat in my life.
We next went to Dubrovnik, which was particularly interesting to me because it is where Game of Thrones was filmed. Our guide was excellent, as he worked as a "roadie" for the film company, helping set the scenes by taking down modern signs or anything modern, and putting them back after filming. He had large screen shots in a spiral binder and would take us to a cove and hold up the screen shot of the actual scene from the movie to show us the similarity. His behind-the-scenes knowledge of the actors and the reaction from the town and church was beyond expectations. My wife and I were fans of GOT and so excited that we are going to watch if all again one day.
Our last day was in Montenegro, which again was beautiful, and we spent the day next to the water there. We were ferried to a man-made island with an old church on it.
Overall, the Adriatic Sea along the coast of these countries was one of the most beautiful stretches of water you could imagine.
Our expectations of this tour were met and exceeded.

My husband and I had utilized the services of Zicasso for prior journeys to Italy, Southeast Asia, and Australia/New Zealand. For our recent trip to Matera and Puglia, I requested an agency located in Italy that specializes in travel to Italy. We selected a company that was on a magazine’s A-list of travel advisors.
Our travel consultant listened to and respected my requests for certain activities (private food, historical and boat tours, wine tastings, cheese making) and types of accommodations (properties that offered a shaded area to relax and read). She also emailed answers to my numerous detail-oriented questions (the curse of having personally worked as a tour guide). She sent a lovely gift to our first hotel and called halfway through our vacation to check in with us. Communication via text with WhatsApp was convenient and used frequently. Most importantly, when we had a problem with one of our accommodations, she followed up (even after our trip had ended) and graciously offered some compensation.

This was our first trip using Zicasso, so we were not sure what to expect. But our trip to Italy that was set up with the help of our travel company was terrific! We had a fabulous time and would certainly use the company again if we have the chance.
Our agent was extremely responsive and helpful before and during the trip. This helped relieve any stress we may have had, since we were not familiar with the places we were traveling to. And the recommended/selected vendors for transfers, tours, etc., met our needs very well.

Zicasso matched us up with two Italian travel agencies. We provided our dates of travel and approximate travel budget per person. Each agency gave us a preliminary itinerary. We were able to request changes to the itinerary and then chose the one that we preferred. The communication through the Zicasso website was easy and comprehensive.
Our entire trip went off without a single problem. We stayed at a very nice apartment in Rome, 1,000 feet from the Colosseum. We had very knowledgeable private tour guides for the Colosseum and the Vatican, allowing us to skip all of the entrance lines. We had private transfers from the airport to the apartment and from the apartment to the train station. We took a train from Rome to Naples and had another private transfer to a very nice hotel in Ravello. We did a private boat tour of the Amalfi Coast with a captain and a first mate. Drinks and snacks were included. We did a guided hike, which ended at a farm-to-table lunch. We spent a morning in Pompeii, followed by a local wine tasting and lunch.
Every part of the vacation exceeded our expectations. The accommodations were fantastic. The planned activities were just what we were looking for. We still had enough free time to explore on our own and choose which restaurants we wanted to eat at each evening. I feel like we got a great deal for what we paid and would definitely book a vacation through Zicasso again.

Zicasso's trip planner was great to work with. Her planning was very detailed and well thought out. She kept in touch with us throughout the trip.