Jordan Travel Agents & Reviews

I would have given 4 1/2 stars but there was no option. My husband and I took a 2-week trip to Jordan using this travel company. The owner was very responsive and accommodating. Our private trip included an array of hotels with a driver and guide. The car was comfortable and in good condition. We liked the driver very much and he was fluent in English. The hotels were exactly what we hoped for. We were always met on time. The reason for losing 1/2 star was a poor quality guide who didn’t even allow us a full day of touring, which we were supposed to have. The guide misstated facts, told tall tales, and tried to give us a shorter itinerary than agreed to. Each time we stood our ground, he called the travel company to make sure they would pay. The travel agent was available to tell them it was paid for and to take us where we wanted. We did not contact the agency while in Jordan to let our agent know what was happening was different than promised. He would have gotten us a different guide had he known. He asked for feedback when we arrived back in the USA. I told him about our experience with the guide and he was saddened we didn’t let him know at the beginning of the trip, my fault. The guide will never work for him again so this won’t happen to anyone else. I would definitely use this travel company again but I would communicate if something was off.

We had a fantastic time exploring Israel with our guide from the travel agency, Nathan! We learned much about Israel's rich history, culture, and people. Our agent expertly planned our trip based on our requests and interests, and each day our itinerary included interesting and thoughtful sites and tours.

We were surprised to find out that Nathan would be with us on each of our guided days since that had not been our experience on other trips. We are so glad that he was. It felt like we were traveling with an old friend who wanted us to have the best time and knew all the best places to take us to, to be sure that we did not miss them. Nathan is an excellent, knowledgeable driver and guide! He is a true Israelite, eager to share his love of Israel, its people, and its history with us. He did so in a warm and inviting manner while also giving us time to explore on our own.

The travel agency helped to arrange each facet of our trip, including our arrival and departure from Israel, which were notably efficient and greatly appreciated.

We had an amazing trip. Kirsty and the travel agency were a joy to work with and made the entire process of planning what was a complicated trip seem effortless. From the very beginning, Kirsty listened to our goals, understood our limitations, and was able to create an incredible itinerary. Even when we had an unexpected life event and had to pivot our trip slightly, she took it in her stride and made the necessary changes without hesitation. Trying to visit three countries in one trip seemed ambitious, but with Kirsty's oversight, it happened.

With the exception of the transfer from the Israeli border to the Jordan border, all were seamless. The people we interacted with through the arrangements made by the travel company were wonderful. We did not have a single negative interaction with any of our drivers, guides, or aides at the transfer points. I would highly recommend this travel company.

We had a great trip with only a few glitches, which we would expect and were resolved quickly. The guides were outstanding, very competent, and gave us insight into understanding the culture and history of Egypt and Jordan. We felt very safe as we traveled.