Mediterranean Travel Agents & Reviews

Myself and the girls in my family just got home from our wonderful trip to Greece, designed by Zicasso’s tour company! We truly had such a magnificent time and this was mostly because of all the work our travel company did to set up all our transportation, travel plans, tours, and hotel stays! They worked with me the whole way through and answered every question we had for months leading up to our trip. They also provided great communication while we were in Greece.

We could not have been happier with the tour guides, tours, and experiences we were able to participate in – the tour guides in Athens and Naxos, the crew on our Santorini catamaran tour, and the tour guide and family in Chania, where we had a cooking and eating experience in the most beautiful setting!

The travel company really did an impeccable job catering to our likes and dislikes to make sure we enjoyed every moment! Thank you so much for giving us such a gift of an experience! We cannot wait to book our next vacation with you! "Yamas!"

Zicasso’s travel company delivered concierge-level, white-glove service.

We spent 16 delightful days in Spain and Portugal to celebrate the significant occasion of our 75th birthdays. Our vision was an active vacation ultimately covering Barcelona, Porto, Lisbon, Seville, Córdoba, Toledo and Madrid. We had a general idea of what we wanted to achieve. The lynchpin in melding our thoughts was the wonderful tour operator whose guidance was flawless. Our relationship became a trusted partnership. He was extremely knowledgeable, responsive, and communicative. Structuring the itinerary with him, we never looked back. We jointly customized individual days to allow for the scheduled "must-sees," while alternating leisurely wanderings on our own. Tours were adjusted to include our interests.

All of our transportation was well coordinated and prompt; a variety of planes, trains, a driver… even a motorcycle with a sidecar.

Our accommodations were all centrally located and attractive. We were very pleased with our trip.

We had a phenomenal experience with Zicasso’s tour company. We received excellent service. We had a direct contact in Europe who provided help and details regarding tickets and our ride and pick-up info.

Our Zicasso travel planner did an excellent job creating a wonderful itinerary for our trip. All the information we needed was mailed to us in an extensive, detailed packet. This became our Bible as we navigated Istanbul, Athens, Mykonos, and Santorini. We had so many moving parts to what we wanted to see and the coordination of over 16 car transfers, four hotels, three flights, and two ferries was perfect. The tour guides in Istanbul and Athens had master’s degrees in history and architecture and added so much to the experience. With private tour guides, we were afforded the opportunity to add some spontaneity to our daily adventures. (My husband is obsessed with European football, so we did a detour to visit the Istanbul stadium.)

The hotels were first rate and made for perfect end-of-the-day unwind locations, with great amenities. In addition, the Mediterranean breakfasts are first rate and afford you the opportunity to skip lunch and plan a dinner on your own. There were contact people in each country to easily access for support.

We worked with our Zicasso travel agent to come up with a perfect itinerary for the Amalfi Coast. She took everything we wanted to do and incorporated it within a 10-day trip.

She was very easy to work with and communicated with us throughout our trip to make sure everything was running smoothly.

Unfortunately, it rained for several days while we were there. She helped us work through that and found us different things to do despite the rain.

We only had one issue with the transportation, but they were very good about refunding us.

Overall, the trip was really great. There were some issues with logistics and the way the trip was set up. For example, we wanted to do wine tasting and they should've scheduled the wine tasting out of Florence. Getting in and out of Florence and going down to Tuscany and hitting some major wineries was much easier. Instead, they scheduled it out of Castelfalfi, which was a very beautiful place, but logistically very difficult to get in and out of to explore Tuscany. It was at least an hour each way of extra driving to do any kind of exploration. It was a ridiculous amount of driving and only allowed us to do a couple of things before we had to head back. They should understand those logistics and schedule it better. That's why we hire them.

We were scheduled to visit a lot of small towns along the way. This was great, but sometimes when we were driving to our next destination, we would drive right past the town that we had just visited the day before. Logistically, this seemed ridiculous. We should've just visited the town on our way to the next destination. Again, this should be easily managed by the agency when you live in Italy and you're planning the trip. I was surprised how many times we backtracked past different towns and just kept thinking this could've been done so much better.

They also scheduled a lot of our private tours in vans, which must have made the expense so much more. We only needed a van when we were traveling to new places with our luggage. We didn't need a van for day trips.

We paid extra for English-speaking drivers, but half of our drivers didn't talk to us. They offered no information about the area and it was disappointing. I thought we were going on tours, but in fact, we were just getting dropped off and the driver provided no information about where we were going. This was especially prevalent in Puglia.

We were on a golf trip as well. A few times, the scheduled time for drop-off and pick-up did not allow enough time to play golf. That was frustrating and we had to call the agency multiple times to get the logistics figured out.

I had a number so I could text them with issues and it seemed like I was texting them every single day. They were very responsive and very helpful, and did whatever they could to fix the problem. I was very grateful for that.

The hotels we stayed at were amazing and the beds were very comfortable, and the wine tours and other tours they put together were fantastic.

My husband and I recently traveled to Italy for the first time. We wanted it to be a trip of a lifetime with as little stress as possible. We wanted to stay in beautiful hotels close to everything as my husband has some physical limitations. We wanted it to be comparable in price to other tours we were researching.

We wanted a lot.

I learned about our travel company from a Zicasso ad in the New York Times. We feel so lucky to have found this incredible company. They were able to, literally, check all of our boxes and give us everything we wanted and needed for our beautiful trip.

Preplanning was key. The personalized collaborative planning started with a personal conversation with the owner on Zoom. He collected much information about our interests, goals for the trip, physical needs, and budgetary constraints. His team then created a beautiful itinerary, with many choices of hotels and VIP tours. It was so much fun to do research and make the choices that began to shape our once-in-a-lifetime trip.

Our travel concierge offered advice and recommendations, and answered the many questions we had throughout the planning process, until we came up with our final itinerary. Designing a trip with an expert in the field was fun and well worth it!!

Once in Italy, the attention to every detail made our experience simply extraordinary. From the moment we got off the plane, we were seamlessly guided and transported throughout the week by drivers and guides. We never had to worry about how we would get anywhere, which enabled us to fully focus our attention on all the beautiful locations and culture of Italy.

Choosing some guided tours was well worth it too. There is so much history and culture in Italy it is mind boggling. Our guides were enthusiastic and very knowledgeable. We highly recommend going to the Vatican in Rome, Orvieto in Tuscany, and Pompeii in Sorrento.

We highly recommend our travel company to anyone who plans to go to Italy. Just one more question for our agent. Now that we have fallen in love with Italy, where to next?

My family consisted of six people who traveled to Greece for 11 days to celebrate a master’s degree and 30th birthday!

Zicasso’s travel agent did a great job of catering to our group. We felt like she understood exactly what we wanted out of our vacation. Our group ranged from 20s to 60s. We were looking for a good balance between adventure and relaxation, and that is exactly what was provided by our agent and her company.