Mediterranean Travel Agents & Reviews

My husband and I recently traveled to Italy for the first time. We wanted it to be a trip of a lifetime with as little stress as possible. We wanted to stay in beautiful hotels close to everything as my husband has some physical limitations. We wanted it to be comparable in price to other tours we were researching.

We wanted a lot.

I learned about our travel company from a Zicasso ad in the New York Times. We feel so lucky to have found this incredible company. They were able to, literally, check all of our boxes and give us everything we wanted and needed for our beautiful trip.

Preplanning was key. The personalized collaborative planning started with a personal conversation with the owner on Zoom. He collected much information about our interests, goals for the trip, physical needs, and budgetary constraints. His team then created a beautiful itinerary, with many choices of hotels and VIP tours. It was so much fun to do research and make the choices that began to shape our once-in-a-lifetime trip.

Our travel concierge offered advice and recommendations, and answered the many questions we had throughout the planning process, until we came up with our final itinerary. Designing a trip with an expert in the field was fun and well worth it!!

Once in Italy, the attention to every detail made our experience simply extraordinary. From the moment we got off the plane, we were seamlessly guided and transported throughout the week by drivers and guides. We never had to worry about how we would get anywhere, which enabled us to fully focus our attention on all the beautiful locations and culture of Italy.

Choosing some guided tours was well worth it too. There is so much history and culture in Italy it is mind boggling. Our guides were enthusiastic and very knowledgeable. We highly recommend going to the Vatican in Rome, Orvieto in Tuscany, and Pompeii in Sorrento.

We highly recommend our travel company to anyone who plans to go to Italy. Just one more question for our agent. Now that we have fallen in love with Italy, where to next?

It was an amazing, five-star trip for the following reasons:

Pre-Planning

I had not worked with Zicasso or its partner previously, so I had some trepidations. My travel contact soon became my trusted partner. It was full collaboration and communication right from the beginning. She became an advisor, educator, and, when necessary, a disciplinarian. She worked hard to keep me on schedule – thank you!

By the time I was preparing to leave, all details were solidified, with access to every step via an online app which also gave me 24/7 access to the travel team.

The Itinerary and the People

Although there was a predetermined (by me) itinerary, there was also flexibility. I never felt “pigeon-holed”. Ninety-eight percent went as planned, without a hitch. The drivers and guides were all on time and so helpful. Both went out of their way to assure our comfort and safety.

In my case, I walk with a cane to support a degenerative back and a slight ataxia. I frequently needed a little extra, like carrying my bags, arranging for a wheelchair when necessary and just offering a smile and a hand to assist getting in and out of the car.

The trip was amazing! The Zicasso travel agency was so great to deal with! They were very professional and prompt in their responses, from planning the trip throughout the three weeks we were in Greece. Everyone was so nice and helpful.

We had a wonderful time and the private tours were very well done and very educational. The tour guides were very informative and being in a private tour afforded many opportunities to ask individual questions and adjust the tours to our desires.

My husband and I had an unforgettable 19-day adventure through Spain, all thanks to our Zicasso travel agent. We had a general idea of the cities we wanted to visit and he expertly arranged our stays in top-tier hotels, all in beautiful and convenient locations. He also introduced us to unique experiences we wouldn’t have thought of on our own, like a private bike tour of Salamanca and a day trip from Barcelona to the charming medieval city of Girona.

He helped us navigate the most efficient ways to travel between cities and took care of all transportation arrangements, including car rentals, train tickets, and a private driver. When we decided to extend our trip after the original itinerary was set, he smoothly adjusted the dates and activities for us.

We had nine private tour guides, each of whom was friendly and knowledgeable, and went above and beyond to show us the most interesting sites in each city. Thanks to them, we bypassed long lines and felt like we had VIP access to every location.

Staying in contact with our agent throughout the trip was invaluable. For example, when a private event conflicted with our scheduled tour of Parc Güell in Barcelona, he texted us in advance to reschedule the visit and offered alternative activities at no extra cost. Without his help, making these changes on our own would have been stressful and time-consuming.

In short, our agent’s expert guidance made our trip seamless and unforgettable. We can’t imagine traveling through Spain without him!

The travel agency that we used through Zicasso planned a first rate experience for our trip to Italy. Everything went smoothly - drivers, prepaid museum vouchers, and excellent tour guides at every stop. Communication was wonderful at each step of the planning process. I would definitely use Zicasso again for our next vacation.

Our trip was to Istanbul. We spent five full days there. Our Zicasso travel specialist did an amazing job. Every detail was thought through and last-minute requests were handled very quickly and very well.

We had a marvelous, very knowledgeable private guide who knew a great deal about history, architecture, and local culture, just as we had requested. We visited all the major sights in great depth: the Hagia Sophia, Blue Mosque, Topkapi Palace, Grand Bazaar, spice market, and much more, then added on a few, like the Basilica Cistern and a later mosque by the architect of the Mosque of Suleiman the Magnificent. Our guide was very flexible and focused on our interests. Lunch was included every day and no matter where we were, our guide was able to find a great choice, with local food, as we wanted, and with air conditioning, which was pretty important given the temperatures were in the high 80s at peak.

On that note, our agent’s team was able to help us out by getting private transportation at a discounted price when the extra walking in the heat needed to use public transportation started to trigger my migraines. Overnight, his team arranged private transportation for us, which really saved the trip for me.

Overall, I highly recommend our agent and his team for a trip to Turkey. The excellence of the arrangements, our amazing guide, and the quick response to last-minute issues make me confident they would be an outstanding choice for anyone.

We have just returned from a fabulous 10-day trip to Greece. Zicasso recommended two tour operators based on what we wanted to do and see. After a brief call from the owner, we entrusted his company to plan our trip.

The hotels, excursions, transportation with porterage, and airport assistance were seamlessly taken care of. We had local contacts in each area we visited confirming our pick-up times, names of drivers, etc, through WhatsApp. The vehicles were high end and clean. The drivers and tour guides were professional and spoke English.

We will use this company to plan our next trip!

Oh my gosh, I think this was the best vacation ever!

After contacting Zicasso, and from the moment our agent first called me (which was probably only a day later), we connected and I felt like she fully understood what my husband and I were looking for in a luxury vacation! Since we had lived abroad and traveled quite a bit before this, I did not want a "bus-tour" vacation. She truly delivered!

The hotels were all small boutiques impeccably placed in the midst of the cities and very walkable. Each had an outstanding balcony with views of the water (or the Acropolis)!

The private tours and activities kept us doing things, which we both love. We are not really "beach people,” but we love warm weather, boats, and water activities. The tour guides were all excellent and a part of our agent's company! We could move about the different islands almost like locals and learn about the history, rich culture, and food on our own time.

It was a plus that we also met our operator in person on Crete! The restaurants she recommended all had excellent food and views! Every place we went, there was a driver waiting for us, so it was totally worry-free. She was also available via text or phone throughout the vacation. We had to make a couple of adjustments throughout the trip and she was always in touch with any changes, late arrivals, etc.

We traveled to Chania and Heraklion in Crete, Santorini, Naxos, and Athens.

We had an awesome two weeks and were totally relaxed!

Thank you, thank you, thank you!