New Zealand Travel Agents & Reviews

Zicasso’s tour company did a wonderful job of scheduling activities we enjoy. All of the guides were very prompt in picking us up, quite knowledgeable, and fun to talk to. The accommodations were very nice and conveniently located to various points of interest. The travel rep we dealt with did a great job setting up our flights and providing us with links to documents we had to complete prior to entry into NZ.

We loved our New Zealand/Australia travel specialist Jo! Our original trip in March 2020 was delayed because of Covid, but Jo kept us updated and then rescheduled our trip. Her suggestions about what to see and do fit in perfectly with what we wanted out of our trip. Taking the trip and all we saw and did was even better than what the terrific itinerary showed. Just a truly awesome trip in every respect!

Our Zicasso travel specialist provided us with an itinerary that exceeded all of our expectations. Her knowledge, recommendations, professional attitude, and succinct communications created an adventure that enabled us to enjoy a trip of a lifetime free from worry, stress, or disappointment. Every accommodation, excursion, travel transfer, and gracious attendant was absolutely faultless and beyond compare.

Additionally, our travel company, according to the research we did prior to contracting with them, saved us money! We are grateful to our travel specialist for her keen attention and kindness. We highly recommend this company.

I had a fabulous trip through New Zealand's North and South Islands. It was exactly what I had hoped for and more. The Zicasso travel agent created a fabulous itinerary, with the right mix of group tours, self-driving, and small excursions. The guides were all locals who knew the areas and were knowledgeable and entertaining. I was completely spoiled by all the excellent drivers who shuttled me to and from airports, bus and train stations. It was lovely not to have to figure any of that out and so relaxing not to rush around in a strange city trying to figure out transportation and timing. Their app was great and I always knew what was next up and who to contact if I had any issues.

The trip was fabulous! I'm so impressed with the way Zicasso's travel partner structured the trip by having a travel day and then a tour day. That structure really made it more enjoyable. The hotels were fantastic as well. I made one recommendation to our tour operator regarding a pod experience – it needs some guardrails for the senior citizen demographic.

It was a pleasure working with your company and I have recommended you to friends.

New Zealand and its people were spectacular, as was our trip. We felt well taken care of by Zicasso’s travel agent. He was very responsive to inquiries before and during the trip. Kudos to him for his counsel prior to the trip, advising us to spend time exploring areas like The Catlins. Overall, our expectations were exceeded.

Our travel specialist with the company was truly so helpful and accommodating. She changed the itinerary for us multiple times prior to the trip to make sure it was exactly what we wanted. Our travel specialist was available to talk to through email and on the phone which made communication really easy. When we arrived in Auckland, our travel specialist met us at the airport, which I have never had a travel agent do before. She made sure all of our flights had gone smoothly, ensured that our travel plans for the next two weeks were corrects, and spent time talking with us about what to expect in New Zealand. All of our transportation for the two weeks was set up for us which was so nice to not have to worry about while traveling. We were set up in great hotels/apartments through out the stay that were very accommodating. 

Our Zicasso travel agent and his company mapped out a great trip to New Zealand and Australia for us. Frankly, it exceeded our high expectations. We told our agent when we wanted to go, what we wanted to see and do, and how much we had budgeted. He got it all done – flights, hotels, ground transportation, and activities – and for less than our budget.

We had only one hiccup on the trip itself, involving a flight mix-up, and that was resolved quickly. Everything else, and it was a four-week trip, went off without a hitch. The accommodations were an eclectic mix of boutique hotels, resort stays, and downtown hotels, but all were four- or five-star. The activities ranged from train rides to cruises to wine-tasting tours to visits to world heritage sites. In short, the trip of a lifetime.