Our Patagonia Travel Specialists

We enjoyed our trip very much. It was absolutely beautiful!

The communication, attention, and services were all excellent. Zicasso's travel specialist provided recommendations that aligned well with our interests.

We are basking in the memory of a simply amazing trip to Argentina with Zicasso... it was awesome. The responsiveness of our specialist and guides, and the attentiveness of service overall, was very noticeable throughout. In particular, there was a storm that hit in the days prior to our arrival in Bariloche (Argentine Patagonia Lake District) which impacted boat schedules, and behind the scenes, without us knowing, we were rebooked and rescheduled for various activities in a seamless fashion to ensure we got the hiking and other experiences we were hoping for. Great service!

Zicasso travel agents surpassed all expectations. They were responsive, dedicated professionals. From initial planning to the actual implementation, they were there every minute. This was the most worry-free three-week trip I have ever done. The itinerary and planning suggestions were spot-on, which meant there was very little help required. However, when there was, it was immediate. Using this travel agency has changed the way I will travel in the future. Using experts can make travel almost stress-free. Thank you.

I have already mentioned Zicasso to many others for planning their future trips.

We had an excellent trip to Chile. All the transfers and guides were on time, friendly, and knowledgeable. The trip was exactly as described, with no bad surprises! The accommodations were clean and well-located. The Zicasso company representatives stayed in touch with us before and during the trip, but we didn't need any assistance. We would book with them again.

This tour company did an excellent job of understanding our needs and helping us every step of the way, from initial contact and throughout our trip.  They chose excellent drivers and guides, and continually checked in with us to make sure things were running smoothly.  When   we missed a connection because of a delayed flight they advised suppliers and rescheduled drivers and guides.  Special commendation to our agent who gave us months of personal attention and made it possible for us to get a taste of several regions during a short two week vacation and the travel specialist who met with us and acted as our  hostess for the trip.  I highly recommend both the trip planner and Zicasso for putting us in contact with them.  Shirley S.

Zicasso's trip planner is perhaps the best travel consultant I have ever engaged. As a point of context, I am a retired corporate executive who traveled 250K to 500K miles per year over the last 15 years of my career. I had the advantages of executive assistants, a corporate travel department, and extensive administrative support. Even with all those advantages, this trip planner and his team set a new standard of excellence. My trip planning covered Antarctica, Argentina, and Brazil destinations over a five-week trip. The full trip was for my wife and me, with an additional two-week block for my two children to join us partway through the vacation. He also helped to arrange the holiday for another couple who were supposed to accompany us, but they had a medical emergency occur before the departed. This necessitated a great number of changes and cancelations, which he handled, seemingly without any problems and without any complaints.
I had only traveled to that part of the world in a business capacity before, so I was entirely reliant on our travel agent, not just for the physical arrangements, but to also take the time to understand our interests, curiosities, and desired outcomes. He brilliantly translated that into choices and recommendations that I truly cannot complain about. He is so wired into the hotels, travel options, restaurants, sites, and culture of Argentina, Brazil, and Antarctica that we were blown away by his skills and knowledge. He arranged boutique experiences, personal guides, and superior transportation at all stops. There were no gaps in our travel coverage and I was 100% confident in all of our day-to-day experiences. He knew of things that I never would have discovered on my own. The ease of communicating with him was superior. He always responded to our queries within hours and even had a direct U.S. telephone number so I did not even have to pay for long-distance phone calls.
Our experience so far exceeded my already high expectations that we want to return to Argentina again, and we want to find a way to employ his services again to plan future trips to South America and Africa. Also, each person he had us interact with (drivers, guides, and support staff) was unbelievably capable, but also displayed exuberance and superior customer-service attitudes. Potential problems were non-existent.
I would be personally willing to speak directly to anyone who is considering using this tour company as their travel provider if that would sway them to choose him and his team. I have run out of superlatives, but trust me, I have very high standards. I have been to over 50 countries in my life. I have lived on three continents and (thanks to him) I can finally say I have set foot on all seven continents. With that said, this travel agent earned my admiration as a professional in his field. I believe if you engaged anyone other than him, you would likely receive a fantastic experience, but not as good as it could have been.