Our South America Travel Specialists

The communication, attention, and services were all excellent. Zicasso's travel specialist provided recommendations that aligned well with our interests.

Zicasso's travel specialist helped by booking and planning every aspect of our trip (flights, hotels, transfers, tours, etc), all based on my wishes, along with his suggestions. He also ensured we had time to relax between activities (so often, an agent books so many activities you don't get a chance to stop and sit, but we had a few hours each day to do so). From meeting us upon arrival to the constant communication during the trip, he made sure everything ran smoothly. We had to adjust a tour due to weather, but he was on top of it, ensuring we had other options for that day.
Our agent and his team made everything run smoothly and ensured we had a great trip to an area we were not familiar with.

This tour company did an excellent job of understanding our needs and helping us every step of the way, from initial contact and throughout our trip.  They chose excellent drivers and guides, and continually checked in with us to make sure things were running smoothly.  When   we missed a connection because of a delayed flight they advised suppliers and rescheduled drivers and guides.  Special commendation to our agent who gave us months of personal attention and made it possible for us to get a taste of several regions during a short two week vacation and the travel specialist who met with us and acted as our  hostess for the trip.  I highly recommend both the trip planner and Zicasso for putting us in contact with them.  Shirley S.

We are basking in the memory of a simply amazing trip to Argentina with Zicasso... it was awesome. The responsiveness of our specialist and guides, and the attentiveness of service overall, was very noticeable throughout. In particular, there was a storm that hit in the days prior to our arrival in Bariloche (Argentine Patagonia Lake District) which impacted boat schedules, and behind the scenes, without us knowing, we were rebooked and rescheduled for various activities in a seamless fashion to ensure we got the hiking and other experiences we were hoping for. Great service!

Our trip to Colombia was our third travel experience arranged via Zicasso. As was the case with our previous two trips, this one was managed nearly flawlessly from start to finish with the kind of attentive customer care we have become accustomed to with Zicasso and their partners.
The agent from our travel company went above and beyond in assisting us with all our planning, providing insights and recommendations only someone who has experienced Colombia fully can provide. She was very patient in helping us make adjustments to arrive at the perfect itinerary and then remaining in constant contact to ensure every minor detail was handled perfectly throughout our journey.
Our drivers and tour guides made sure we were greeted and escorted through each destination, from Medellín to Bogotá to Cartagena and our final destination on Isla Barú. While many friends expressed concern over our safety in Colombia, I can say we did not feel unsafe for a moment. The Colombia of today is no longer one riddled with crime and drugs, but rich in culture and charm.
We greatly enjoyed the thriving art scene of Comuna 13 and the nightlife of Medellín. Our hotel made us feel like we were in the middle of the rainforest, while just steps away from the bustle and excitement of the Poblado district. Our visit to a wonderful coffee plantation provided a full education on every step of the coffee-making process, from the berries on the tree all the way to a delicious cup, delivering a new appreciation for black coffee. I may only drink Colombian from now on.
Bogotá proved to be a modern city with an incredible food scene. Our agent arranged an amazing gastronomical tour for us one evening that catered to our dietary needs. We attended an amazing wedding on top of an old portside fort in Cartagena and enjoyed the charm of the old walled city before relaxing on a pristine beach off the coast, then heading home to tell everyone to hurry down to see all Colombia has to offer.
I can only say, Zicasso is the only way to plan your travel, whether alone or with a small group. For those considering Colombia, our in-country travel company carries my strongest endorsement.

Zicasso travel agents surpassed all expectations. They were responsive, dedicated professionals. From initial planning to the actual implementation, they were there every minute. This was the most worry-free three-week trip I have ever done. The itinerary and planning suggestions were spot-on, which meant there was very little help required. However, when there was, it was immediate. Using this travel agency has changed the way I will travel in the future. Using experts can make travel almost stress-free. Thank you.

Our Zicasso travel agent and her team meticulously crafted an exceptional itinerary and excursion to commemorate my birthday. They delivered a thoughtful gift to our hotel room and arranged for souvenirs to be available in Cusco. The drivers and tour guides were all exceptional, providing us with a memorable experience.
We had the pleasure of spending a significant amount of time with our tour guide in Valle Sagrado and Cusco. His recommendations for restaurants and insights into local activities were invaluable during our free time.

We were extremely pleased with the service provided by our travel agency, which made our first trip to Ecuador smooth, easy, and memorable. We could not have asked more of our guide, who introduced us to the culture, history, food, and architecture of Quito. Her knowledge of the area was encyclopedic.
Our guide in the Amazon Rainforest was a superb naturalist who shared his knowledge freely, leading us to an eye-opening experience in the jungle. The cruise aboard the Galapagos Legend was first-class in every way.
Zicasso’s tour operator also saw to it that we made our transportation connections, which certainly relieved the stress associated with that aspect of traveling in a new country.
The itinerary put together by our travel agent ran the gamut of Ecuador, from the Amazon Rainforest to historic Quito, the Ecuador highlands, and the Galapagos Islands. We could not have been more pleased with the trip, which leaves us with memories for years to come.