Danny's Travel Agency
Based on 79 reviews
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Our Zicasso travel agent and her team were awesome at putting together a memorable trip. I am a foodie and found that their restaurant recommendations were spot on. My experience in the past was that these are typically touristy and just OK. Not this time! I wish I had made reservations earlier at some of them so we could have experienced all of them. The fado show was better than expected and the meal was fantastic.
Our guide and driver in Lisboa was so fun and knowledgeable, with so much history of Portugal. We especially loved his personality. Our guide for Porto and the Duoro Valley knew so much about wine and Port. His restaurant recommendations were also perfect for the vibe we wanted to experience there. We loved Porto the best!! It was such a beautiful, quaint, yet vibrant city.
We rented a car for part of our trip going from Porto to Lagos, but I think it would have been better to have a driver for the whole trip. Cars are so small in Europe and there is always an issue fitting luggage, even when you think an SUV should be big enough. The station wagons are a better bet for four people plus luggage. That said, I think the drivers were totally worth the experience in getting around and being flexible to changes that fit into the schedule. I would use this company again if I ever returned to Portugal or Spain.
Antonio's Travel Agency
Based on 215 reviews
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My husband and I had an unforgettable 19-day adventure through Spain, all thanks to our Zicasso travel agent. We had a general idea of the cities we wanted to visit and he expertly arranged our stays in top-tier hotels, all in beautiful and convenient locations. He also introduced us to unique experiences we wouldn’t have thought of on our own, like a private bike tour of Salamanca and a day trip from Barcelona to the charming medieval city of Girona.
He helped us navigate the most efficient ways to travel between cities and took care of all transportation arrangements, including car rentals, train tickets, and a private driver. When we decided to extend our trip after the original itinerary was set, he smoothly adjusted the dates and activities for us.
We had nine private tour guides, each of whom was friendly and knowledgeable, and went above and beyond to show us the most interesting sites in each city. Thanks to them, we bypassed long lines and felt like we had VIP access to every location.
Staying in contact with our agent throughout the trip was invaluable. For example, when a private event conflicted with our scheduled tour of Parc Güell in Barcelona, he texted us in advance to reschedule the visit and offered alternative activities at no extra cost. Without his help, making these changes on our own would have been stressful and time-consuming.
In short, our agent’s expert guidance made our trip seamless and unforgettable. We can’t imagine traveling through Spain without him!
Luis' Travel Agency
Based on 46 reviews
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We had a wonderful trip to Spain and feel our Zicasso travel agency did a wonderful job communicating with us regarding a few small issues. They were very responsive to our inquiries.
The hotels were very satisfactory regarding quality and location.
The tours we signed up for were of top quality and I would recommend them to anyone traveling throughout Spain.
Samuel's Travel Agency
Based on 553 reviews
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I just finished my amazing trip to Spain with Zicasso and their travel company, with the perfect organization from the company’s CEO. Also, thank you so much to our agent for being close to us all the time.
I totally recommend you take your trip with our travel agency’s CEO. He planned a custom trip for me and my son to celebrate my birthday. The 10 days were totally perfect from start to finish.
He worked for weeks on the details – the amazing five-star hotel and amazing guides and drivers. Everything was on time, according to my itinerary.
The CEO and our agent were in contact with us all the time to make sure we were happy and enjoying our trip. When we had to make last-minute changes due to the weather, they came up with another plan and it was amazing how quickly they made the changes. Thank you so much to the CEO and our agent. All was perfect and this amazing and perfect trip will forever be in my memories. I can’t wait to take another trip with you in the near future.
If you would like to take the perfect trip to Spain, don’t hesitate to contact this CEO. He is the best option in Spain.
Thank you so much.
Jorge's Travel Agency
Based on 36 reviews
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Zicasso’s travel company delivered concierge-level, white-glove service.
We spent 16 delightful days in Spain and Portugal to celebrate the significant occasion of our 75th birthdays. Our vision was an active vacation ultimately covering Barcelona, Porto, Lisbon, Seville, Córdoba, Toledo and Madrid. We had a general idea of what we wanted to achieve. The lynchpin in melding our thoughts was the wonderful tour operator whose guidance was flawless. Our relationship became a trusted partnership. He was extremely knowledgeable, responsive, and communicative. Structuring the itinerary with him, we never looked back. We jointly customized individual days to allow for the scheduled "must-sees," while alternating leisurely wanderings on our own. Tours were adjusted to include our interests.
All of our transportation was well coordinated and prompt; a variety of planes, trains, a driver… even a motorcycle with a sidecar.
Our accommodations were all centrally located and attractive. We were very pleased with our trip.
Anthony's Travel Agency
Based on 3 reviews
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The trip was a life-changing experience and included all the things our family enjoys. It was a very immersive experience living in the midst of local people and interacting with tour guides who were like our family while we were there. The Zicasso travel company paid attention to all the details in our requests and planned a very organized and well-thought-out trip. The organizers and tour guides were very friendly and always available for advice and questions.
Federico's Travel Agency
Based on 15 reviews
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Our three weeks in Spain could not have been any better. Zicasso’s tour company was incomparable. From our first contact with our agent until our last, we were provided every comfort and respect. Nothing was left to chance or failed to meet or exceed our expectations. Thank you, Zicasso, for recommending our travel company and, most of all, thanks to our agent and all of his colleagues for making this the most amazing trip of our lives (so far!).
Manlio's Travel Agency
Based on 127 reviews
Destinations:
Verified Review
My wife and I had a great trip using this Zicasso travel company. We traveled on a 10-day tour to Lisbon, Madrid, and Barcelona. Overall, we had five personal guides. We would rate four of them at nine out of 10. It was interesting how some of the guides paid for some of the costs, like taxis, snacks, etc, but it wasn’t consistent, so we never knew when we should pay. That got a little awkward.
We liked the fact that we could text the agency using WhatsApp and they would get back to us in a very timely manner. And the itinerary/guide they provided was very helpful. One was left at our first hotel, which was great.
The hotels selected were very good. Breakfast in all of them was excellent. Although we like modern, the one hotel in Madrid was actually too modern; not cozy enough. We would select more traditional in the future.
The only issue we had was when we first arrived in Lisbon. We flew out of New York on a night flight, so when you land, it’s 7am. When we got to the hotel, the room wasn’t ready since it was so early. We were exhausted and needed to rest in a room. This was a real issue for me. They should have known this and suggested an early-morning check-in. Lesson learned on our part.
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