Sri Lanka Travel Agents & Reviews

It was a beautiful trip, arranged perfectly to our liking. Zicasso’s tour operator was very attentive, listened to all our requests, and was able to respond quickly. We stayed in a gorgeous hotel in Dubai and he was able to book the air tickets and do all the things we needed to do to travel from Dubai to India, India to Abu Dhabi, then Abu Dhabi to Dubai, and then Dubai back home. Even the hotel we’re staying at for the next seven hours is absolutely perfect. I give him the highest rating because the overall Zicasso group has always provided amazing navigation to all the different countries we’ve traveled to in the past 10 years. They provide a reliable way to find the best travel agents within each continent and country. Our agent is really superb at what he does and we’re very happy.

I was connected with Zicasso’s travel agent in fall of 2023. She put together a dream father-son tour for my husband and son to go to Japan this past summer (2024). It was a once-in-a-lifetime trip that they absolutely loved because of our travel agent and her company. There's no way I could have done it by myself.

She had contacts there who helped me to book dinners, she found English-speaking tour guides to help them in each city, and she arranged amazing experiences for them (a ramen tour, a tea ceremony, a knife-making workshop at an ancient Japanese forge, a stay at a top ryokan with its own hot spring, etc).

She also helped with troubleshooting while they were there (my son left his airpods in the first hotel. She contacted the hotel, they were found (!), and then she arranged for them to be delivered to their last hotel).

She was patient with all of our changes and incredibly responsive to all of my emails. Her itinerary was incredible. Each day was broken down so they always knew where they were going and at what time. Our agent provided instructions to get them to every destination (whether it was on foot, by car, bus, or train), had all of the hotel vouchers set up, plus their tickets to venues, and even had signs in Japanese so they could easily hop a cab and give over the sign and get back to their hotel. She was really amazing. I highly recommend this travel company!

We had a very interesting 18-day trip to Laos and Vietnam in February. We worked closely with our Zicasso tour operator to plan a customized trip that included a number of stops and different experiences.

We started in Laos, with the monasteries, waterfall/hiking, cooking classes in Luang Prabang, and outdoor activities in beautiful Vang Vieng (hiking, caving, and kayaking).

We spent the next 13 days in Vietnam – chaotic Hanoi; beautiful Ha Long Bay and Ninh Binh, with the fantastic limestone karsts; historic Hue, the Imperial City; picturesque Hoi An, with the serene and spectacular resort; ending up in Saigon for a day.

We had three knowledgeable guides with different personalities and backgrounds – Laos, northern Vietnam, and central Vietnam. We had interesting and detailed discussions which enhanced our understanding of the history of the region, as well as the US impact on Laos and Vietnam. Although we liked our guides, we realized they were independent contractors and did not really have any input in our day-to-day itinerary (which did have changes from the original). Although most of the changes were fine, we would have liked better communication – letting us know about the changes and options. As a result, we spent more time managing each day's itinerary with our guides to ensure we liked the next day's itinerary.

In summary, we truly liked and enjoyed our well-planned trip.

Thank you to our Zicasso travel agent! My mother had wanted to travel to Nepal and see the Himalayas since she was a teenager, and our agent created a trip that allowed her to fulfill this dream. She crafted an itinerary that included not only Nepal, but also Bhutan, allowing us to see so very many of the highlights in both countries.

The guides were above and beyond exceptional – knowledgeable, kind, and caring, and we felt so fortunate to learn about their cultures, religions, and countries. Every transfer, of which there were many, was seamless.

My mother also celebrated her birthday on the trip and it was made so very special with welcoming decorations and cake. My mother, now in her early 70s, spent her birthday trekking in the Himalayas in the most beautiful of settings. We truly could not have asked for anything more.

Additionally, when we needed to make a last-minute change to our trip (while already on the trip), the team was extraordinarily helpful in making that happen. Thank you to you and your team for creating a trip that we will never forget!

My wife and I had a fantastic three-week trip to Sri Lanka in December 2018 and January 2019. This tour company provided us with an itinerary that allowed for a diversity of experiences, giving us an excellent snapshot of the culture, people, food, and natural landscape of Sri Lanka, a country that has something to offer all travelers.

We enjoyed the historical sites in the Cultural Triangle, the wildlife in Gal Oya National Park, hiking in Knuckles Mountain, relaxing in Tea Trails, and walking on the beach in Habaraduwa. Kudos to this tour company for catering to our travel interests. Both the company and the country did not disappoint!

The travel company is an amazing company, and I will definitely contact them when I travel to India again! They personalized the itinerary based on my preferences and dates. Their attention to detail was executed very well, such as the cute coffee shop or the niche boutique recommendations. All the services provided were top-notch, and our drivers and guides in each city were phenomenal. Everyone was very professional, respectful, and experienced in their role. The staff was very responsive and caring, always there for us when needed. 

I definitely recommend this travel company and wish you all the best travel experiences in India. Thank you to our travel specialist and the entire team at the travel company for making this trip very special!