Switzerland Travel Agents & Reviews

We had a very enjoyable and relaxing trip. We learned much about the history of the Czech Republic and Austria- in particular, the pre-history and the recent history (18th century to present). Also, it was interesting to experience the residual effects of the communist regime in Prague and the contrasting cultures of Prague, Salzburg, and Vienna.

Hotel accommodations were spacious and well-located. The hotel in Prague, while clean and spacious was not what we would classify as a 5* hotel, on par with the hotel in Salzburg or Vienna. The use of vouchers was problematic. With the exception of the hotel in Prague, the others seemed surprised when we presented them with vouchers. It was not clear to staff at the front desk that we had pre-paid, resulting in numerous back-and-forth discussions. The Hallstatt Museum would not accept our voucher so we had to pay to enter.

It was relaxing having a driver for day trips out of Prague and for transfers between Prague, Salzburg, and Vienna. Having the same guide/driver for 6 days in the Czech Republic was enjoyable and most informative.

Because of time constraints, we were not able to visit several of the places on our itinerary: the Mucha Museum, the National Museum in Prague, the Royal Mint in Kutna Hora, or the State Castle in Cesky Krumlov. We just drove past the village of Durnstein. Perhaps better planning would have helped here. We were surprised that one of our 3 days in Vienna was a National holiday-stores closed. The tour at the Johann W winery informed us about modern wine-making techniques but the wine pairing was not up to our or our guide's expectations.

I couldn't say enough good things about this travel company! Hilary helped us plan the most incredible honeymoon to Italy & Greece. We visited Lake Como, Lake Garda, Dolomites, Santorini and Naxos. She created an itinerary that encompassed everything we wanted - a little bit of adventure, relaxation, and being off the beaten path. All of the details were well organized and we had 0 logistic issues while we were there. We could tell that all of the activities Hilary booked for us were not well known by the broader population - cooking class at a family-owned restaurant, a hike through the country side, etc. It made for a more intimate and authentic experience. Highly recommend working with this travel agency to book your dream vacation! You won't regret it :)

Wow, what a fantastic trip we had to Switzerland, which was perfectly planned by the attentive and detailed Devaki. We interviewed three or so travel agents to help us, a husband and wife and four adult sons, with our planning. We wanted to see the beauty and landscape of the countryside and mountains. We wanted to explore, hike, and be in nature. We also wanted nice hotels, transportation, and cuisine. We had an extensive list of places we wanted to see.

Devaki listened, took notes, asked questions, shared her experiences, and created a trip and itinerary encompassing all that we asked for and then some. Dev and her team are outstanding. Their attention to detail is above and beyond. The knowledge her team has of the destinations and travel, in general, came through with a well-planned trip. 

The response team they have in place is so helpful when questions or concerns arise. They responded quickly and took care of any and every issue that came up, which were very few, maybe just one. I would not hesitate to recommend Dev and her team, and I would certainly use them again.

The travel company planned a fabulous trip for us to Croatia. From Zagreb to Slovenia to Split to Hvar and Dubrovnik, we couldn't have asked for more. 

The hotels were very nice and we could not have asked for better guides and drivers. Our travel agents were very responsive in planning the trip, as well as accommodating while we were on the trip. The follow-through and attention to detail were wonderful.

Would highly recommend this travel company to anyone wanting to travel with ease in Croatia.

We traveled with this travel company in 2019 and had an extraordinary trip. Everything about it was excellent. This trip was fine, but not excellent. We were already in Europe before the detailed itinerary was available to us. We had to shorten our trip from the initial proposal. In shortening the trip, we inadvertently left out one of the primary reasons for the trip - a visit to the Dolomites.

It would have been helpful if our travel agency had made us aware that the choice of going to Merano instead of Brixen would rule out a visit to the Dolomites, since it is just too far away. This trip just felt like it was put together rather last minute, despite us reaching out months and months in advance for a proposal.

While we had first class tickets from our starting point in Innsbruck, our travel company did not/was unable to reserve seats, so we stood in an overcrowded train hallway for two hours to Bolzano. The train was oversold. Not a great start to the trip.

We also would have appreciated more details about excursions-such as how long they would last. Or that there was a 1.5 hour break between the visit to Doge's palace and the tour of St Mark's basilica.

A few of the guides/tours were excellent. Several were just ok and we would not recommend them to other travelers. The guide in Merano was ok, not great.

The Alpaca/Llama hike listed as taking place in an alpine meadow, actually involved walking the animals on a rope down sidewalks, through town, ending at a picnic table. Our guide was very personable, but this was not the special relaxing outing we imagined.

The guide in Venice used our 4 hours there to show us two churches, kept checking her watch and took us to cicchetti in a rather dirty, unused outside restaurant. Would not recommend it again.

Murano was ok, interesting to see how the glass is blown, but then turns into a selling event. Burano had one woman making lace, but that and just wandering around was the extent of our tour.

Our family planned a German ski vacation about a year ago and looked to Zicasso as our guide. The suggestions from our travel planner and his German team made the trip one we will always remember. We did experience some issues with the planned guides, but resolved them without detracting from the enjoyment of the day and our planner made it right at the end of the trip.

The Garmisch area we visited and the quaint villages we traveled through on our way to Innsbruck were truly awesome. It was just what we hoped for and we received such personalized service that we will use Zicasso again. We highly recommend this travel planner for anyone's German adventures.