Thailand Travel Agents & Reviews

Everything honestly went off without a hitch. We had an enjoyable time, and we always knew what was happening. If there were any questions, we had the answers quickly! Overall, I can’t see why we wouldn’t use them again for any future trips in the region.

The places selected for our trip (Thailand and Vietnam) were beautiful and we experienced diverse activities. Our hotels were all outstanding: gorgeous rooms, great/responsive services, yummy included breakfasts. The guides they found were so informative and helpful; they really went above and beyond to connect and engage us. The drivers were very safe and we were amazed at their ability to navigate those busy city streets! We felt that the travel agency really understood what we were looking for on our trip. We do wish the itinerary was a bit more detailed for our Type A personalities. We had to ask for additional information on start times, once we got closer to the date, for the activities included.

Eric and the travel agency were absolutely fantastic!  The communication was top notch, the overall experience was exactly what we had hoped for.  I loved the balance of activities, the fact that Eric really took time to understand our desires, and the quality of the places we stayed, the length of time in each, and the overall trip flow — everything was fantastic.  Eric was also really communicative and prepared, had everything worked out seamlessly, and even met us in person in Bangkok when we arrived to go through everything.  We couldn’t be happier with our time and hope to work with Eric and his team again!

The trip was fun and exciting and went very well. The guides chosen were very knowledgeable and attentive, and logistics good. Suzie and the team were all very attentive.

We worked with Ambrose at the travel company and had an amazing trip to Cambodia, Vietnam, and Thailand. We were planning our trip around a wedding in Khao Lak, Thailand, and were looking to squeeze a lot in during the week and a half before. Working with Ambrose and his team was so easy from start to finish. Ambrose was super responsive, which was something I noticed from the moment we were paired via Zicasso. My fiancé and I had a ton of questions, which he patiently and thoroughly answered. The only thing we booked ourselves was our departure and return flight for the trip and the hotel for the wedding (which was outside our travel plans made with our travel agency). Everything else was handled by our travel team.

Our itinerary was incredibly thorough and included all of our flights and transportation during the trip, which was amazing. The itinerary also included information about e-visa applications, local culture, tipping, and other handy information. Ambrose consolidated all of our information into a neat package within the itinerary, which was easily accessible online and via the travel app. He was super accommodating when we had to make a last-minute change about a month before the trip because the bride changed the wedding dates.

While on the trip, everything was seamless, and we did some really incredible activities. Our local guides and drivers were always on time and waiting when we arrived, and for every activity planned. Ambrose and his team were also available via chat through the travel app while we were on our trip. Just one thing to note is that once the trip starts, the customer is liable for any changes. We had a minor miscommunication at the end of our trip and did not realize that canceling a transportation we no longer required would not be refunded.

Overall, Ambrose and his team were excellent to work with, and we had an incredible trip. I would definitely recommend them and would use them again if or when we take another trip to Asia.