Uganda Travel Agents & Reviews

Kathy and I have traveled extensively and have used guides from Zicasso at least half a dozen times. I can honestly say that Dan and Mandy at the travel agency are the best team we have ever experienced. 

We just returned from a 16-day East African adventure that was nothing short of amazing. Every trip detail was planned for us and there wasn't a single moment that didn't go according to plan. Dan acted as our personal guide, and not only was he a pleasure to be with, but he also planned a number of small surprises throughout the trip that just blew our group away. 

Every part of the trip was custom-planned, from our tent camps and game drives to our hikes through the Rwandan mountains to see the gorillas. Our trip focused on Kenya and Rwanda, but Dan's knowledge of the animals, local cultures, and political history has us hooked on Africa. We will soon begin planning our next visit and this travel company will be our team again. Can't wait for our next adventure.

We had an amazing trip. Kirsty and the travel agency were a joy to work with and made the entire process of planning what was a complicated trip seem effortless. From the very beginning, Kirsty listened to our goals, understood our limitations, and was able to create an incredible itinerary. Even when we had an unexpected life event and had to pivot our trip slightly, she took it in her stride and made the necessary changes without hesitation. Trying to visit three countries in one trip seemed ambitious, but with Kirsty's oversight, it happened.

With the exception of the transfer from the Israeli border to the Jordan border, all were seamless. The people we interacted with through the arrangements made by the travel company were wonderful. We did not have a single negative interaction with any of our drivers, guides, or aides at the transfer points. I would highly recommend this travel company.

Andre did a great job of organizing our trip. He listened to our needs and adjusted the itinerary to accommodate our desire to be more inland/forest-oriented than beach-oriented. All the guides were excellent, as were the hotel accommodations. The guides were always on time and clear about expectations.

We didn't know what to expect in Madagascar. We were surprised by the abject poverty and the general backwardness of the culture, which has been exacerbated by corrupt leadership and the legacy of foreign colonization (in this case, France) that siphoned out the resources and left the people mired in their impoverished state. Our trip started in Uganda, which is considered a third-world country, but compared to Madagascar, it seems like a fully developed place.

We probably enjoyed the camp near Ifotaka the most due to the accommodations, the daily walks in lemur country, the food (the chef was amazing), and the staff, who were very cordial and helpful. We enjoyed our stay in Andasibe, but did not see nearly as much wildlife as we had hoped. The hotel in Tana was a unique and wonderful experience, and the other hotel in Tana was also very nice.

One point that should be made to anyone traveling to Madagascar is that the trip can be grueling if you're trying to see as much of the country as possible in a relatively short period of time and don't want to just hang out at the beach. The flights within the country are on prop planes and some of the road journeys, like the three-hour drive from Fort Dauphin to the river country or the five-hour drive from Tana to Andasibe can be very long and on treacherous, hole-filled roads that would be considered impassable in the US. These journeys can be exhausting.

The trip was absolutely wonderful. Thanks to our travel planner and guide, we were able to fit so much adventure into 12 days. Communication was always prompt and our planner quickly answered all of our questions leading up to and during the trip. The transfer from our Kenya guide to our Uganda guide was seamless. We had an issue with logistics in the last few days, but our planner helped us solve it quickly.

The only thing I would suggest they do differently: Our communication leading up to the Uganda portion of the trip was with the operations manager. We didn't meet our guide (or know they weren’t the operations manager) until the morning we left for Kibale. It would have been nice to have some communication with our guide beforehand as there were a couple of things on the itinerary (prepared by the manager) that our guide seemed not to know anything about, namely a game drive in Queen Elizabeth Park.

A fantastic trip and the holiday of a lifetime. Every connection worked and we were provided with everything we could have wished for, to a very high standard.