Rejuvenating Tropical Getaway Vacation to Bali

Our trip was seamless from start to finish. We were thoroughly impressed by the expertise and attentiveness of our local guides—their knowledge, perfectly timed tours, and the thoughtfully planned itinerary by the Zicasso trip planner made for an exceptional experience.

Our trip with Zicasso's tour company was nothing short of exceptional. From the start, our travel specialist took the time to really understand what we wanted and created a perfectly paced itinerary that reflected all of our preferences. Everything felt thoughtfully planned and tailored just for us.

What truly set this experience apart was how the team handled the unexpected. When our flights were cancelled, the agent who supported us on-site went above and beyond. He quickly rearranged every hotel and activity, shifted our entire schedule by a day, and extended our trip so we wouldn’t miss anything. He made it all look effortless.

Throughout the trip, our specialist acted as our personal concierge, helping with every schedule change and request with kindness, patience, and professionalism. It made the entire experience feel seamless and stress-free.

We’ve traveled a lot and this was hands-down one of the best services we’ve ever received. A huge thank you to our specialist and agent, and to the entire team at the travel company. We would absolutely book with them again and have already recommended them to family and friends!

Our trip to a Bali was simply amazing and it could not have been better. I contacted three agencies about Bali a few years ago, but we didn’t end up going at that time. When we started to plan our Bali trip this year, we contacted Zicasso's tour company because they had been the most helpful the first time around.

I travelled with my son Marshall and had a great time. There was a lot of time sitting in airports, but that was the fastest way to get around Indonesia to do all of the things that we wanted to do. We had to go to so many islands! The guides at each stop were fantastic. They were friendly, knowledgeable, and punctual. They also suggested good alternatives to the places we visited that gave us the same experience, with the added plus of not being where there were a lot of tourists.

Overall, Zicasso’s travel agent was excellent. The agent was very receptive to our requests, planned our trip very well based on our input, and every arrangement was seamless, without any hiccups.

Singapore is quite humid and can get hot, more than Texas. With walking everywhere, it can be uncomfortable, so perhaps plan to visit in the cooler months, based on local agents’ feedback.

Vietnam was a surprise in all dimensions. It had very good infrastructure. The travel agents took fantastic care of us and the trips to Ninh Bình, which included a bamboo boat tour, and Hạ Long Bay, with a private boat tour, were noteworthy and must-dos.

Bali was a magical and mystical land, with extremely polite and hospitable people and an extraordinary guide who was calm and facilitated our tour so well. The early-morning Mount Batur hike, though moderately strenuous, was worth it, as the sunrise was spectacular, and the trip to the Jagasari area was peaceful and so insightful. I highly recommend staying longer than the four days we stayed and perhaps changing the location to the coast and north side, as traveling within the island from one spot to another takes a long time. The highlight was the kechak dance performance. It gave us goosebumps.

The arrangements were wonderful, with great accommodations and transportation.

Thanks to our travel agent.

We had a spectacular time making memories with our family in Indonesia. The Zicasso tour agency's team was considerate, caring, accommodating, and well-organized. Their attention to detail, consideration, and anticipation of issues were unparalleled. We were out of the country and they still made sure we got the best service from the craftsman we ordered from. Our family will have lasting memories of this special time. We are looking forward to booking another trip with them.