Rejuvenating Tropical Getaway Vacation to Bali

Zicasso's travel agent did a wonderful job of arranging seamless, complex transfers from Java to Gili Air to Ubud, Bali, and provided great guides, drivers, and advice, as well as a Wi-Fi hotspot and local currency on arrival. We did have an issue with hotels not reserved until a couple of days ahead and he promptly resolved the problem.

Our agent was a very responsive and prompt communicator. We would recommend!

The hotel in Sanur was absolutely special! We highly recommend it. The resort in Ubud was also wonderful. The staff were great. We had no idea this town was such a vibrant place and would have loved more time to explore it, possibly from a walkable hotel.

Our guide and driver were wonderful and flexible when we needed to stop for a Diet Coke and iced cappuccino. We also felt that Zicasso's travel company was flexible with our changes as we went.

We did the Bali safari on our transfer day and it was a stop we really enjoyed.

Nice job, all involved!

Team Zicasso,

Our trip to Bali was simply outstanding… we could not have asked for a more amazing vacation!  Our highest compliments to our travel agent and the team he put together (our tour guide and driver) to make our vacation (a belated 50th birthday celebration) unforgettable. The travel company put together a top-notch itinerary with the most memorable excursions. From the sunset hike of Mount Batur to tours of rice fields and several temples, and three relaxing days in the Gili Islands, we could not have asked for more!  

Our agent was a master communicator and planner who was always two steps ahead. Throughout the entire planning process, he was punctual, efficient, honest, and a problem-solver to boot. Just one example: I miscalculated our departure day by one day and did not realize it until close to the end of our trip. Instead of me trying to frantically rearrange flights etc., our agent, within 30 minutes of hearing my problem, had three viable options for me ready to go, without any interruptions to our schedule. Another very professional touch that showed his willingness to go above and beyond was his personally greeting us at each new hotel we stayed at to ensure the accommodations met our expectations. 

I will definitely team up again with Team Zicasso and this company for future travel plans.

Sincerely,

Jeff H.

The itinerary was well-paced. The hotels were mostly great! The cars were very comfortable. The guides/drivers were prompt and made us feel very safe around crowded locations. The drivers knew the areas well and were skilled in driving on narrow, hilly roads with oncoming, crowded traffic. They provided us with a cold water bottle every day. Other than the hotel tax issue in Malaysia and the incorrect room assignment in Bali, this was an excellent trip. It rained in a few places, but the guide/drivers provided us with giant umbrellas to keep us dry. Overall, it was an excellent experience.

Overall, Zicasso’s travel agent was excellent. The agent was very receptive to our requests, planned our trip very well based on our input, and every arrangement was seamless, without any hiccups.

Singapore is quite humid and can get hot, more than Texas. With walking everywhere, it can be uncomfortable, so perhaps plan to visit in the cooler months, based on local agents’ feedback.

Vietnam was a surprise in all dimensions. It had very good infrastructure. The travel agents took fantastic care of us and the trips to Ninh Bình, which included a bamboo boat tour, and Hạ Long Bay, with a private boat tour, were noteworthy and must-dos.

Bali was a magical and mystical land, with extremely polite and hospitable people and an extraordinary guide who was calm and facilitated our tour so well. The early-morning Mount Batur hike, though moderately strenuous, was worth it, as the sunrise was spectacular, and the trip to the Jagasari area was peaceful and so insightful. I highly recommend staying longer than the four days we stayed and perhaps changing the location to the coast and north side, as traveling within the island from one spot to another takes a long time. The highlight was the kechak dance performance. It gave us goosebumps.

The arrangements were wonderful, with great accommodations and transportation.

Thanks to our travel agent.

Our trip to a Bali was simply amazing and it could not have been better. I contacted three agencies about Bali a few years ago, but we didn’t end up going at that time. When we started to plan our Bali trip this year, we contacted Zicasso's tour company because they had been the most helpful the first time around.