Central & South American Tours

The trip was exceptional and Zicasso's travel specialist took remarkable care to create an outstanding experience. Once we set out on our trip, her care didn't end. We experienced a missed flight due to airline delays and she picked up immediately and arranged for new internal flights for us and necessary notifications to our lodge. All her plans were seamless and once we entered the country, we didn't have to think about a single detail. The accommodations she recommended for us were incredible and I can't thank her enough for creating such a remarkable trip.

While everything was seamless and I enjoyed the experience immensely, I was disappointed in the last-minute change to our accommodations in Cape Town. Additionally, it seemed the transports to the airport erred on the side of overly extreme caution and resulted in our spending way too much time sitting in airports waiting on flights.

Everything was great. The tours chosen were unique and enjoyable. The transfers were seamless and accommodations first rate. Zicasso's travel agent kept track of everything. When there was a transfer snafu, she was aware without me needing to let her know and managed everything. I highly recommend this travel agency!

"Our recent adventure through South Africa and Botswana, meticulously planned by Zicasso's travel partner, was nothing short of extraordinary."

Zicasso’s travel agency was absolutely fabulous! Our travel agent planned the most incredible honeymoon. She really listened and understood what we were looking for, worked with our budget, and helped us make decisions. It was so reassuring to know that after traveling such a far distance from our home in America we would have a travel agent in our local time zone who could help us should we run into any issues.

The only thing we had to organize on our own were our flights to and from Africa. And of course, those were the only two "issues" we had. In fact, our flight to Zimbabwe was so delayed that we were stuck overnight in Ethiopia. We were so devastated to be missing our sunset cruise and elephant encounter due to the delay. I made our agent aware of our delay and in no time, she was able to rebook all of our activities to squeeze everything into our itinerary! I was amazed and relieved and so thrilled. It made for a crazy busy 24 hours in Victoria Falls, but I was so grateful for our agent and her efforts.

The rest of the trip went off without a hitch. Every tour company was prompt and kind, and every experience was better than the last. Each hotel/accomodation provided us with a special treat for our honeymoon. It truly was perfect. We had the trip of a lifetime and made the most special memories, all thanks to our agent and her company.

Zicasso's trip planner was a pleasure to deal with. She was very attentive to detail and planned a great trip. I would highly recommend this travel company and our agent in particular. The tour guides she arranged were top-notch.