Family Vacations in Bali

The hotel in Sanur was absolutely special! We highly recommend it. The resort in Ubud was also wonderful. The staff were great. We had no idea this town was such a vibrant place and would have loved more time to explore it, possibly from a walkable hotel.

Our guide and driver were wonderful and flexible when we needed to stop for a Diet Coke and iced cappuccino. We also felt that Zicasso's travel company was flexible with our changes as we went.

We did the Bali safari on our transfer day and it was a stop we really enjoyed.

Nice job, all involved!

Overall, Zicasso’s travel agent was excellent. The agent was very receptive to our requests, planned our trip very well based on our input, and every arrangement was seamless, without any hiccups.

Singapore is quite humid and can get hot, more than Texas. With walking everywhere, it can be uncomfortable, so perhaps plan to visit in the cooler months, based on local agents’ feedback.

Vietnam was a surprise in all dimensions. It had very good infrastructure. The travel agents took fantastic care of us and the trips to Ninh Bình, which included a bamboo boat tour, and Hạ Long Bay, with a private boat tour, were noteworthy and must-dos.

Bali was a magical and mystical land, with extremely polite and hospitable people and an extraordinary guide who was calm and facilitated our tour so well. The early-morning Mount Batur hike, though moderately strenuous, was worth it, as the sunrise was spectacular, and the trip to the Jagasari area was peaceful and so insightful. I highly recommend staying longer than the four days we stayed and perhaps changing the location to the coast and north side, as traveling within the island from one spot to another takes a long time. The highlight was the kechak dance performance. It gave us goosebumps.

The arrangements were wonderful, with great accommodations and transportation.

Thanks to our travel agent.

Zicasso's travel agent did a wonderful job of arranging seamless, complex transfers from Java to Gili Air to Ubud, Bali, and provided great guides, drivers, and advice, as well as a Wi-Fi hotspot and local currency on arrival. We did have an issue with hotels not reserved until a couple of days ahead and he promptly resolved the problem.

Our agent was a very responsive and prompt communicator. We would recommend!

The itinerary was well-paced. The hotels were mostly great! The cars were very comfortable. The guides/drivers were prompt and made us feel very safe around crowded locations. The drivers knew the areas well and were skilled in driving on narrow, hilly roads with oncoming, crowded traffic. They provided us with a cold water bottle every day. Other than the hotel tax issue in Malaysia and the incorrect room assignment in Bali, this was an excellent trip. It rained in a few places, but the guide/drivers provided us with giant umbrellas to keep us dry. Overall, it was an excellent experience.

Team Zicasso,

Our trip to Bali was simply outstanding… we could not have asked for a more amazing vacation!  Our highest compliments to our travel agent and the team he put together (our tour guide and driver) to make our vacation (a belated 50th birthday celebration) unforgettable. The travel company put together a top-notch itinerary with the most memorable excursions. From the sunset hike of Mount Batur to tours of rice fields and several temples, and three relaxing days in the Gili Islands, we could not have asked for more!  

Our agent was a master communicator and planner who was always two steps ahead. Throughout the entire planning process, he was punctual, efficient, honest, and a problem-solver to boot. Just one example: I miscalculated our departure day by one day and did not realize it until close to the end of our trip. Instead of me trying to frantically rearrange flights etc., our agent, within 30 minutes of hearing my problem, had three viable options for me ready to go, without any interruptions to our schedule. Another very professional touch that showed his willingness to go above and beyond was his personally greeting us at each new hotel we stayed at to ensure the accommodations met our expectations. 

I will definitely team up again with Team Zicasso and this company for future travel plans.

Sincerely,

Jeff H.

The trip to Bali was absolutely outstanding. I can’t speak more highly of the team from an execution perspective or overall service; it was top-tier. By the time we left, it felt like I had made a mini family and it is a connection I will never forget. 

The team was so accommodating, being on time for every single thing we needed, providing constant communication between us and the venue, explaining our credits and experiences, and even moving events around due to the rain. I really appreciated such a hands-on experience so far away from home, and also having some flexibility to venture out on our own.

The tours were amazing and a true embrace of the culture of Bali. I loved how we stopped for local food and shops, and I really think that is always what makes a great experience: local experiences you can bring home with you. 

Zicasso's travel agent was such an amazing host and always a complete joy to be around; 10 days, with three cities, is a long time to keep high energy. They were also very accommodating when we decided to add things to our itinerary while we were there, like private surfing, accommodating our snorkeling needs, etc. 

The travel specialist also learned what each of us enjoyed very quickly and was able to grab me a personal massage on the beach by four people (lol). We enjoyed some beers together. This was such a memorable experience, including all the pictures and videos he helped take to capture all our memories. 

The travel agent also could not have been more accommodating with driving us around everywhere, including to some really late dinners. This made the experience so worth it because we felt safe and knew we had the right accommodations to explore at different times.

The travel consultant greeted us at the airport and at every location where we switched hotels and were introduced to a new city. The ease of navigating these changes was made so seamless and the upgrade on our hotel room was the nicest surprise ever! All the communication from start to finish was top-tier and extremely helpful! This included exchanging money for us so we didn’t have to worry at the airport. Small things like this make your travels so much easier, so you can just enjoy things without thinking. This is the true definition of luxury travel. This is my third time using Zicasso and this was the best-planned and most well-executed trip I have had. 

Thank you all for everything!

All my love.

AA