Serengeti Safaris

The trip to Kenya and Tanzania was absolutely amazing! The itinerary chosen for us was perfect and checked off all the things I wanted to accomplish on our first safari. Zicasso's tour agency was the best to work with. They offered great suggestions and were very responsive to all our questions and concerns!

We had a wonderful time in Tanzania. Zicasso's travel expert and her support staff provided all the necessary information we needed. Our driver in Tanzania was friendly and well informed.

We received excellent communication from Zicasso's travel agents. They were very prompt and proactive. The itinerary was prepared to meet our requests and matched our interests. Comprehensive planning and preparation for the trip were provided and all logistics were taken care of.

We can't speak highly enough about using Zicasso's travel specialist and her company. They put together a complicated package covering three completely separate areas and were able to connect us with local guides in each place. The guides they worked with were all fabulous, as were the locations we stayed at.

At one point, the airline that was handling our trip out changed the flight due to local conditions. I learned of this first through our specialist, who was immediately on the situation and kept us apprised of the change. The company provided us with an online portal that covered every part of our trip. It was constantly updated and we always knew who the next contact was in the new area.

Throughout the process, we had constant questions and changes. Our travel company was very pleasant and accommodating of our concerns. Their work was in the middle of a larger trip. Even though they were not handling the stops before and after their portion, they were more than happy to help out with those portions and added that information to our itinerary at no cost.

In a word, they were fabulous. If you want more detail on their work and my unqualified recommendation of them, please reach out and I'm happy to provide you with more information.

Zicasso's travel agent is a superstar. We really didn’t know where to go and what to do in Africa, so his excellent advice was critical. We did exactly what he recommended and, as a result, our trip was just perfect. We are eternally grateful.

The trip was very well planned. We received very good suggestions in the planning phase, with a very quick response time to our questions. The camps were all great.

Our guide was the best! We will definitely use Zicasso's trip planner in the future.