Galapagos & Ecuador Travel Agents and Reviews

The trip was very well organized by the travel agency and provided us with a variety of experiences in Australia. It gave us a real overview of the eastern part of the country, both from rural and urban perspectives. One of the trips had to be rescheduled, and the travel agent made it happen without any issues.

Overall, our time in Peru was full of new and wonderful experiences. We were able to see wonderful parts of nature in the Amazon, stayed in fabulous hotels in Urubamba and Cusco, did the one-day Inca trail hike to an unforgettable Machu Picchu view, and more.

It did take a while to get the “feel” of our trip set up correctly, and in the end, I think we should have shortened it by one day, but we were able to experience all the things we hoped for.

I questioned the need for using an agency before leaving, but having returned from our trip to the Galapagos, I am thrilled that I chose Zicasso. We would never have had the stress-free, perfectly orchestrated trip had we planned this alone. 

Our agent, Pilar, and every guide and tour were incredible. This trip exceeded every expectation we had. Thank you for the level of excellence you provided that allowed us to focus solely on the beauty and wonder of these islands.

After a three-year delay due to my daughter's shattered ankle, we were finally able to go on our long-awaited Galapagos cruise and trip to Peru. I had to make a decision in April 2020 to pay the balance in full so as not to lose my deposit. In doing so, I put my full trust in Alfonso and our travel company. An interesting footnote (pun intended) is that I managed to fracture my fibula on March 27 2022, with a May 3 2022 departure date. There was a lot of travel involved in getting to our destinations, but my daughter and I had a fantastic time in both.

The cruise was handled very well and we were able to participate fully in all activities. As we progressed to Peru, guides and drivers were very timely, and our accommodations were very nice. I enjoyed all of our tours, as did my daughter. Alfonso came to Quito to meet us, which I thought was a lovely gesture. With our guide's help, we were able to navigate all the way up to Machu Picchu’s peak. I was the slow mover with my ankle, but our guide made sure we got up and down.

These were two trips of a lifetime and without any hesitation, I would use this travel agency and Alfonso again. To have to part with so much money with the beginnings of a pandemic surrounding me, I put my faith and trust in him and was paid back tenfold with the experience and the service received.