Lucy's Travel Agency
Based on 28 reviews
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Neil from the travel agency was amazing to work with. He really listened to what we wanted on our first trip to South Africa and, most importantly, paid close attention to the budget we had in mind.
Being a South African and having owned and run a safari lodge, he truly knows the country. Neil has an excellent team, so you have outstanding support throughout in case any issues arise.
With him, we planned an extraordinary birthday trip that included five nights in Cape Town, three nights in the Winelands, and seven nights in two safari lodges. He handled everything, from all our transfers, our wonderful accommodations, wine tours with specialized wine guides, and our safari lodges.
Paul's Travel Agency
Based on 368 reviews
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Overall, our time in Peru was full of new and wonderful experiences. We were able to see wonderful parts of nature in the Amazon, stayed in fabulous hotels in Urubamba and Cusco, did the one-day Inca trail hike to an unforgettable Machu Picchu view, and more.
It did take a while to get the “feel” of our trip set up correctly, and in the end, I think we should have shortened it by one day, but we were able to experience all the things we hoped for.
Roseann's Travel Agency
Based on 233 reviews
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My husband and I went on a wonderful trip to New Zealand visiting both North and South Island. The trip was originally planned for 2021 but had to be postponed until this year. I prefer working with an agent, and Lindsay from our travel agency was extremely responsive, offering helpful options and suggestions. Even though the time we spent on the North Island was right after the torrential rains, we modified the itinerary to spend four days in the Taupo area and two days in Rotorua.
We hiked in the Tongariro National Park and part of the Great Lake Pathway, sailed to view the Maori Rock Carvings, and visited Orakei Korako geothermal pools and Huka Falls in the Lake Taupo area. In Rotorua, we relaxed in the mineral pools of the spa and enjoyed the indigenous Maori experience at Te Puia.
The next 12 days were spent on the South Island where we had sunny and warm weather! One of our favorite places was Abel Tasman Park where we went kayaking and hiked the beautiful Coast Trek. We continued our adventures with a memorable heli-hiking experience on the Tasman Glacier in the Mt. Cook region, followed by visiting the unique blue penguins and Royal Albatrosses on the Otago Peninsula and enjoyed a hike and cruise on the famous Milford Sound in Fiordland National Park.
We ended our journey with three days in the Lake Wanaka area where we kayaked, hiked, and visited some of the region's famous wineries.
Kent's Travel Agency
Based on 73 reviews
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The trip was great. We got to see everything we wanted to see, including the big five and the migration of large herds of wildebeests and zebras.
The travel company was extremely helpful. The pre-trip prep was very thorough, but the true test came when I lost my cell phone in Mara towards the end and then our return flight was unexpectedly canceled. So I was stranded in Nairobi with my 12-year-old, having almost no means of communication with the rest of the world, and the rebooked flight was not until five days later.
The travel agency worked with local providers and put together a three-day side trip for us to go to Lake Nakuru to see rhinos, rebooked our local transportation, and made sure a local agent would be at the airport to help us when we departed — and they made all the arrangements within a day. They helped make a really stressful situation a lot easier to deal with.
David's Travel Agency
Based on 120 reviews
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The trip was very well organized by the travel agency and provided us with a variety of experiences in Australia. It gave us a real overview of the eastern part of the country, both from rural and urban perspectives. One of the trips had to be rescheduled, and the travel agent made it happen without any issues.
Catalina's Travel Agency
Based on 61 reviews
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Ten of us went on a milestone birthday trip and had an excellent time. Everything went smoothly and it was tailored to our likes, with a good mix of activities and downtime. All of our drivers and tour guides were awesome!
Alex's Travel Agency
Based on 315 reviews
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Perfect attention to detail from start to finish. They were very responsive and prepared during the planning process. They offered a huge variety of activities to choose from. When we arrived, we were greeted by Alex and his team, and we received Costa Rican chocolates and a small painting from a local artist, which was such a thoughtful detail. All the details were looked after.
They tracked delays in our flight to manage ground transportation. When our luggage from the airline was delayed, the travel agency arranged for it to be delivered to our hotel, located hours away from the airport. We wanted to add some activities and they added them seamlessly. They listened during the planning process and the hotels were perfect for what I needed. The activities were limited to very small groups and it was such a charming experience.
Sonia's Travel Agency
Based on 76 reviews
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We had an amazing trip to Costa Rica and feel that, overall, the travel agency did an amazing job accommodating the needs/interests of our group of seven by finding fun and accessible excursions for us.
All private transport was on time (or early) and the drivers were incredibly friendly. The accommodations were very nice and the tours were fantastic. We feel there was great value for the price we paid. This was a trip of a lifetime!
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