Australia & New Zealand Travel Agents

I had planned this trip for my parents, in their 70s, as an anniversary gift. Zicasso's travel agent presented a few tour options initially. When we talked on the phone about the proposed itinerary, she was very open and attentive to hearing my thoughts on the type of trip I was hoping to plan for my parents. She then customized an itinerary to fit my parents' needs. My parents had a wonderful time. Thank you so much to our agent and the folks at Zicasso's travel company.

The itinerary was awesome! We had a few snafus with hotel reservations, but they were quickly resolved. The tours were perfect and all private, with excellent guides. The pace made good use of the time we had and maximized seeing the most locations in our time frame. The hotels were beautiful (especially the one in Queenstown, WOW!) and the rooms were perfect for our needs (kitchens and laundry). It was so great having everything pre-booked and guided, as it allowed us to relax and enjoy the trip and not worry about logistics. It was a trip of a lifetime.

I would highly recommend this Zicasso travel agency! When traveling so far away, it made such a difference to have everything coordinated by a professional. I have had many people ask how we managed to do so much with the time we had. Now, I don't think I can travel any other way.

The trip was awesome; the trip of a lifetime! We saw/experienced everything we could imagine. The trip reflected all of our wish-list items. Zicasso's travel specialist was very accommodating to our ideas and was very detail-oriented. We didn't have to worry about a thing on this vacation.

We received great service from Zicasso's travel agent and team. We appreciated how quickly they worked to switch out a day for our Milford Sound trek/cruise due to weather! The accommodations were great.

Zicasso’s tour planner created an amazing trip for us. He was quick to respond with initial planning and tailored the trip to our personal interests, thus creating a true customized experience. His expertise, advice, and recommendations were invaluable. 

Our itinerary allowed us to see and do so much during our trip, including museums, galleries, Māori cultural experiences, a lake-side day spa, geothermal park, Hobbiton, Mount Cook, a harbor tour, Milford Sound, a scenic railway trip through the Southern Alps, hiking, and dining, etc. 

We enjoyed each of the selected accommodations.  

The New Zealand touring app was an amazing resource and contained perfect details for each excursion and accommodation check-ins. Questions that arose during the trip were always answered in a timely manner over the app. Essentially, the stress of planning a two-week, multicity road trip was eliminated and all the hours I would have spent planning this itinerary myself were avoided. I would highly recommend the company.

We absolutely loved so much of our trip! My kids’ (ages 11 and eight) favorite activities were luging in Rotorua, NZ, and the sunset camel ride in Uluru, AU, while my husband and I were enchanted by Hobbiton and enjoyed exploring a glowworm cave with the owner's father! We all loved Tasmania.

There were a few hiccups. However, we were very happy with all the support the Zicasso travel company's team provided in real time to help us get back on track. 

The overall trip was fantastic. My husband and I appreciated having the team support our adventures, both the highs and the lows. The team members were detailed-oriented. This trip exceeded our expectations and we’re incredibly grateful for their expertise in curating such memorable experiences.

Zicasso's travel specialist was great to work with; she heard our every request and created an amazing 19-day experience on both the North and South Islands. We would highly recommend this company.

We had a beautiful trip to three island resorts in Fiji. All transportation between islands went perfectly. All three resorts were stellar.